Zoho Authorized Partner · UAE · Dubai office in JLT
Zoho in UAE
Zoho Books, CRM, Desk and Zoho One for UAE companies, set up for FTA VAT and the 2027 e-invoicing mandate, and supported from our Dubai office.
Why UAE businesses choose Gulf Infotech for Zoho
- Zoho Authorized PartnerAnd one of the oldest Zoho partners in the UAE, and also a Microsoft Solutions Partner and Google Cloud Premier Partner, so the advice is vendor-neutral.
- Gulf Infotech FZCO in DubaiPart of a group serving the Middle East since 2007 with 1,500+ active cloud customers.
In short
Zoho in the UAE covers Zoho Books, CRM, Desk, Inventory and Zoho One, with Zoho Books priced from AED 60 per organisation per month. Gulf Infotech, one of the oldest Zoho partners in the UAE and a Zoho Authorized Partner with an office in Dubai and Middle East operations since 2007, implements and supports Zoho for companies in all seven emirates (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah), including FTA VAT and e-invoicing setup.
Pricing
How much does Zoho cost in the UAE?
Zoho Books in the UAE costs from AED 60 per organisation per month, billed annually, plus 5% VAT. These are Zoho's own UAE-edition prices in dirhams, not a dollar conversion.
Zoho Books UAE plan: Standard
- AED excl. VAT
- 60
- AED incl. 5% VAT
- 63.00
- Per year excl. VAT
- 720
- Monthly billing
- 69
- E-invoicing
- Not available
Zoho Books UAE plan: Professional
- AED excl. VAT
- 90
- AED incl. 5% VAT
- 94.50
- Per year excl. VAT
- 1,080
- Monthly billing
- 129
- E-invoicing
- Add-on: 100 transactions free, then packs
Zoho Books UAE plan: Premium
- AED excl. VAT
- 120
- AED incl. 5% VAT
- 126.00
- Per year excl. VAT
- 1,440
- Monthly billing
- 159
- E-invoicing
- Add-on: 100 transactions free, then packs
Zoho Books UAE plan: Elite
- AED excl. VAT
- 280
- AED incl. 5% VAT
- 294.00
- Per year excl. VAT
- 3,360
- Monthly billing
- 349
- E-invoicing
- Add-on: 100 transactions free, then packs
Zoho Books UAE plan: Ultimate
- AED excl. VAT
- 660
- AED incl. 5% VAT
- 693.00
- Per year excl. VAT
- 7,920
- Monthly billing
- 799
- E-invoicing
- Add-on: 100 transactions free, then packs
Prices as of October 2026 · per organisation per month, billed annually (monthly-billing column shown for comparison) · exclude VAT (5%). E-invoicing transaction packs start at AED 41 per 100. Per-user apps at Zoho's UAE prices, billed annually: Zoho One from AED 135 per employee (All Employee pricing), Zoho CRM Standard AED 51 and Zoho CRM Ultimate AED 190 per user (AED 237 billed monthly), Zoho Desk Standard AED 51 per user, Zoho Workplace Standard AED 10.95 per user.
Licences are one component: deployment and security configuration, migration, training and support are separate, paid components, quoted for your requirement.
Monthly prices, paid annually upfront with a 12-month commitment.
Good to know
Can Zoho handle UAE e-invoicing?
Yes. Zoho Software Trading LLC is on the Ministry of Finance list of accredited e-invoicing service providers, so a Zoho Books UAE customer can appoint Zoho as its provider in EmaraTax and send PINT-AE invoices over Peppol directly from Zoho Books. No separate e-invoicing platform is needed.
The dates that matter: businesses with revenue of AED 50 million or more go live on 1 January 2027 (provider appointment by 30 October 2026); businesses below that appoint a provider by 31 March 2027 and go live on 1 July 2027. Full timeline, penalties and our setup steps are on e-invoicing in the UAE.
At a glance
Is Zoho data hosted in the UAE?
Yes, for new UAE accounts. Zoho opened its UAE data centre in January 2026, with data residency in the UAE, hosting 100+ Zoho and ManageEngine products. Zoho lists ISO 27001 and SOC 2 Type II certifications for them. Zoho assigns each account to the data centre of the country chosen at sign-up; an account created earlier on another region can ask Zoho to migrate it, and we plan that move with you.
UAE requirement: FTA VAT at 5%
- What it means for Zoho users
- Tax invoices, VAT returns, reverse charge on imports
- How we handle it
- VAT codes, TRN and FTA return reports set up in Zoho Books
UAE requirement: E-invoicing (Ministry of Finance mandate)
- What it means for Zoho users
- According to the Ministry of Finance, B2B and B2G invoices in PINT-AE through an accredited provider
- How we handle it
- Zoho appointed as provider, e-invoicing switched on and tested
UAE requirement: Personal data
- What it means for Zoho users
- Your compliance team sets who may process it
- How we handle it
- Roles, field permissions and audit logs across Books and CRM
UAE requirement: Free zone and onshore entities
- What it means for Zoho users
- Separate TRNs, currencies or branches
- How we handle it
- One Zoho organisation per legal entity, consolidated reporting
Banks and government entities should confirm their own requirements with their compliance team first. See cloud data residency.
On the ground
What do we do for Zoho customers in Dubai?
Our Dubai office in JLT is the base for Zoho projects across the Emirate, from Business Bay and Deira to free zones such as JAFZA and DMCC.
- Free zone and mainland setupsSeparate Zoho organisations for each licence, with inter-company entries.
- Multi-currency tradingAED base currency with USD, EUR and INR suppliers, exchange-rate feeds and revaluation.
- Sales to finance in one flowZoho CRM quotes become Zoho Books invoices, then e-invoices, without retyping.
- Arabic and EnglishBilingual tax invoices and training in either language.
Product pages
Zoho apps we set up in the UAE
- Zoho BooksZoho Books set up for VAT in the UAE, Saudi Arabia, Oman and Bahrain, plus UAE and ZATCA e-invoicing.
- Zoho CRMZoho CRM set up by a Zoho Authorized Partner in Dubai, Muscat and Doha: Arabic RTL, WhatsApp, 3CX, local SMS and payment gateways, and property portals.
- Zoho DeskZoho Desk for every customer-facing team: support, receivables, payables, feedback and surveys, with email, WhatsApp and phone tickets and full Arabic RTL.
- Zoho OneZoho One rolled out in phases by a Zoho Authorized Partner: CRM and Books first, then Desk and Projects.
- Zoho AnalyticsZoho Analytics dashboards and reports built by a Zoho Authorized Partner: data from Zoho Books, CRM, files and databases, Ask Zia AI, and USD list prices.
- Zoho InventoryZoho Inventory for trading and retail in the Middle East: multi-warehouse stock, batch tracking, VAT and Books sync, from $15 per organization a month.
- Zoho ProjectsZoho Projects for project teams in the Middle East: Gantt charts, timesheets, budgets, GCC work weeks and billing in Zoho Books, from a partner since 2007.
- Zoho SalesIQZoho SalesIQ live chat for websites in the Middle East: Arabic chat widget, WhatsApp, chatbots, visitor tracking and leads into Zoho CRM.
- Zoho WorkplaceZoho Workplace and Zoho Mail: email, WorkDrive, intranet, meetings and documents in one suite, set up and migrated by a Zoho partner.
- Zoho Workplace supportZoho Mail and Zoho Workplace support from a Zoho Authorized Partner in Dubai, Muscat and Doha: mailboxes, DNS records, mail delivery, security and apps.
- IT, email and business apps for startupsZoho for startups in Oman, the UAE and Qatar: email, Books, CRM and POS at list price, set up at 20% off our Zoho rate.
- Zoho AssistZoho Assist remote support software for IT and service teams in the Middle East: attended and unattended access, Zoho Desk tickets, Arabic help.
- Zoho Finance PlusZoho Finance Plus for firms in the Middle East: Books, Inventory, Billing, Expense and Commerce in one plan, $199 per organization a month, VAT-ready.
- Zoho FSMZoho FSM field service management software: work orders, dispatch, a technician app, signed service reports and invoicing, priced per appointment.
- Zoho MCPZoho MCP set up safely: connect Zoho CRM, Books and Desk to Claude, Gemini or ChatGPT with scoped permissions, approvals and staff training.
- Zoho POSZoho POS for shops and chains in the Middle East: billing, stock, VAT, offline mode and Zoho Books, set up by a local Zoho Authorized Partner.
- Zoho SignZoho Sign set up for GCC contracts: UAE and Saudi data centres, emdha and Nafath signing in KSA, templates, audit trails and Zoho CRM links.
- Migrate to ZohoMigrate to Zoho from Tally, QuickBooks, Xero, Excel, Salesforce, HubSpot or Freshdesk with Zoho's official tools.
- Zoho supportZoho support and development in the Middle East: new features, API and payment gateway integrations, automations and Blueprints in Zoho CRM, Desk and Books.
- Zoho e-procurementZoho e-procurement for companies in the Middle East: requests, RFQs, supplier portal, POs, approvals and bill matching in Zoho Procurement or Zoho Books.
- Zoho VaultZoho Vault business password manager, set up across the Middle East: shared team passwords, zero-knowledge encryption, SSO and access audits.
- Pest control software with Zoho FSMPest control software on Zoho FSM for Oman, the UAE and Qatar: recurring treatment plans, technician app, job sheets, signed service reports and invoices.
- Cleaning services software with Zoho FSMCleaning services software on Zoho FSM for Oman, the UAE and Qatar: recurring cleans, crews, checklists, photos, signed service reports and invoicing.
- CAFM software for facility management, built on Zoho FSMCAFM software on Zoho FSM for FM companies in the UAE, Qatar and Oman: work orders, PPM, assets, tenant requests and invoicing, and what it does not cover.
- Ompay payment gateway integrationOmpay payment gateway integration for businesses in Oman: payment links on Zoho Books invoices, Zoho CRM, Zoho Commerce, Zoho Creator and your website.
- Thawani payment gateway integrationThawani payment gateway integration for businesses in Oman: online payments on your website, Zoho Commerce, Zoho Creator portals, Zoho Books and Zoho CRM.
How we work
Five separate components, quoted for your requirement
Each part is its own line on the quote, so you buy only what you need. Migration is always a separate, paid component.
- 01Deployment and securityApps and editions chosen, then modules, fields, roles, approval rules, VAT and Arabic templates set up, with two-factor sign-in through Zoho Accounts.Open page
- 02MigrationCustomers, items, opening balances and CRM history moved from your current accounting or CRM, reconciled before cut-over.Open page
- 03LicencesSingle apps or Zoho One, compared on your headcount, at Zoho's own regional list prices and on a local invoice.Open page
- 04TrainingFinance, sales and support staff trained in English or Arabic in live online sessions, plus admin handover.Open page
- 05SupportLocal support Sunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely, for the apps we set up and the ones you already run.Open page
Delivery
How do we implement Zoho for a UAE company?
A single app such as Zoho Books typically goes live in a few weeks, and a multi-app Zoho One project runs in phases of a few weeks each. These durations are indicative estimates, not fixed commitments: they change with your requirements.
- 1ScopeWe review your entities, TRNs, revenue band for e-invoicing and current systems, then recommend apps and plans.
- 2ConfigureChart of accounts, VAT codes, branches, approval rules, invoice templates and user roles.
- 3MigrateBalances, customers, vendors, items and open transactions from Tally, QuickBooks, Xero or a legacy ERP. See migrate to Zoho.
- 4E-invoicingPeppol onboarding with Zoho as your accredited provider, test invoices, then go-live on your mandate date.
- 5Train and supportRole-based sessions, then ongoing support from Dubai.
Visit or call
Gulf Infotech Dubai office
Support: Sunday to Friday, 8:30 am to 6:00 pm GST
FAQ
Frequently asked questions
Is Gulf Infotech an authorised Zoho partner in the UAE?
Yes. Gulf Infotech is a Zoho Authorized Partner. Our UAE company, Gulf Infotech FZCO, works from JLT in Dubai and serves customers in all seven emirates. We license, implement, migrate and support Zoho apps, and we invoice UAE customers in AED with 5% VAT.
Can Zoho CRM quotes turn into e-invoices?
Yes. Zoho Books and Zoho CRM share customer and product data, so an accepted quote or sales order in CRM becomes a Books invoice without retyping. Books then sends it as a PINT-AE e-invoice with Zoho as your accredited provider, on Professional or a higher plan. We map products, price lists and customer TRNs between the two apps so e-invoices pass validation.
Is Zoho an accredited e-invoicing service provider in the UAE?
Yes. Zoho Software Trading LLC appears on the Ministry of Finance list of accredited e-invoicing service providers. Zoho Books UAE customers can select Zoho as their provider in EmaraTax and send and receive PINT-AE e-invoices through Peppol from inside Zoho Books, without a separate integration partner.
Is Zoho Books FTA compliant for VAT?
Yes. Zoho Books UAE edition handles 5% VAT, zero-rated and exempt supplies, reverse charge on imports, tax invoices with your TRN, and the VAT return reports the Federal Tax Authority asks for. We set up your tax codes and check the first return with your accountant during implementation.
Which Zoho apps do you implement in the UAE?
We implement Zoho Books, Inventory, Finance Plus, CRM, Desk, SalesIQ, Assist, Workplace, Projects and the full Zoho One bundle. Many UAE companies start with Zoho Books for VAT and e-invoicing, then add Zoho CRM so quotes flow straight into invoices.
Do you support Zoho outside Dubai?
Yes. We support Zoho customers across the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Setup, migration, e-invoicing onboarding and training run remotely, so the service is the same in every emirate. Our Dubai office in JLT is the base for the team and for in-person sessions.
Country pages
Zoho in the other GCC countries
Talk to a Zoho consultant in Dubai
Tell us your entities, revenue band and current accounting system, and we will recommend Zoho plans and an e-invoicing plan with an AED quote.
Call an office
- Dubai+971 4 447 5814
- Muscat+968 2200 6677
- Doha+974 7471 2837
Support: Sunday to Friday, 8:30 am to 6:00 pm GST