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Zoho FSM · Pest control · Oman · UAE · Qatar
Pest control software with Zoho FSM
We set up Zoho FSM for pest control companies, so every contract generates its treatment visits, technicians close each job on their phones with photos and a checklist, and the customer signs the service report on site.
Why Gulf Infotech
Why pest control companies set up Zoho FSM with us
Zoho Authorized Partner
with a large team of certified Zoho engineers and offices in Muscat (head office), Dubai and Doha.
Since 2007
with 1,500+ active cloud customers across the Middle East.
Custom where you need it
workflows, custom fields and functions in Zoho FSM, and Zoho Creator for anything the standard app does not cover.
Local billing
in OMR, AED and QAR, and support in English and Arabic.
Zoho apps we connect to Zoho FSM
- Zoho FSM
Zoho Books
Zoho CRM
Zoho Desk- Technician mobile app
Pest control · start here
Pest control software runs a pest control company's bookings, recurring treatments, technicians, service reports and invoices in one system. Gulf Infotech, a Zoho Authorized Partner since 2008 with offices in Muscat, Dubai and Doha, sets up Zoho FSM as pest control software, from OMR 9.700, AED 91.25 or QAR 91.00 a month for 60 appointments, billed yearly.
Pest control · Explained
What does a pest control company need from its software?
A pest control business runs on repeat visits. A villa contract needs a treatment every quarter, a restaurant kitchen a monthly rodent check, a new building a termite inspection before handover, and a bed bug job a follow-up visit two weeks later. When those visits live in a diary and a WhatsApp group, they get missed, technicians arrive without the history of the site, and invoices go out late.
Zoho FSM turns each contract into a maintenance plan that creates the recurring work orders and appointments by itself, daily, weekly, monthly or yearly. The dispatcher assigns each visit to a technician or a crew by skill and availability. On site, the technician follows a job sheet with the service instructions and checklist, records time, adds photos, notes or a short video, and the customer signs the service report on the phone. The office turns the work order into an invoice and records the payment.
Pest control · What we deliver
Which Zoho FSM features matter for pest control?
Estimates
price a treatment programme or a one-off job and send it for approval.
Maintenance plans
Professional and up
recurring treatments generated from each contract, so no visit is forgotten.
Job sheets and checklists
the same treatment steps on every visit, filled in on the phone.
Technician mobile app
site history, trip logs, timesheets, and photos, notes and video from the job.
Service reports and ratings
a report with the work done after each visit, signed by the customer, plus a job rating.
Customer updates
alerts by email and SMS, and WhatsApp from the Professional edition.
Invoices and payments
invoices from the web or the app, with region-specific taxes, paid online or offline.
Zoho Books sync
invoices raised in Zoho FSM sync into Zoho Books, so your accounts team works from the same invoices.
Pest control · At a glance
Which pest control job runs how in Zoho FSM?
Takeaway: the recurring work sets the schedule, and the technician's phone captures the proof of every visit.
- Quarterly villa or office contract
- A maintenance plan that creates four visits a year, each with its job sheet
- Monthly check for restaurants and hotels
- Recurring monthly work orders, with photos and a checklist per visit
- Termite inspection before handover
- A one-off work order with an estimate first, then a signed report
- Treatment that needs a follow-up visit
- A second appointment booked from the first job, on the agreed date
- Emergency call-out
- A request logged with high priority and sent to the nearest available technician
- Annual contract renewal
- A report of each customer's visits and invoices, ready before renewal
Pest control · Licensing and pricing
How much does pest control software on Zoho FSM cost?
Zoho FSM is priced per organisation by the number of appointments you book each month, not per technician. Maintenance plans start in the Professional edition, which most pest control companies with contracts need.
60 appointments a month, billed yearly
Standard
OMR9.700
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedOMR13.580
per organisation per month, billed yearly
Most pest control companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
OMR15.520
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Standard
AED91.25
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedAED127.75
per organisation per month, billed yearly
Most pest control companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
AED146
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Standard
QAR91.00
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedQAR127.40
per organisation per month, billed yearly
Most pest control companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
QAR145.60
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Compare all features
| Feature | Standard | Professional | Premium |
|---|---|---|---|
| Requests, estimates and work orders | Included | Included | Included |
| Dispatch console | Included | Included | Included |
| Service reports | Included | Included | Included |
| Invoicing and payments | Included | Included | Included |
| Mobile app | Included | Included | Included |
| Maps, location tracking and trips | Included | Included | Included |
| Crews | Included | Included | Included |
| Web forms | Included | Included | Included |
| Workflow automation and REST APIs | Included | Included | Included |
| Custom fields, functions and webhooks | Included | Included | Included |
| Maintenance plans | Not included | Included | Included |
| Asset management | Not included | Included | Included |
| Job sheets | Not included | Included | Included |
| Not included | Included | Included | |
| Multi-day appointments | Not included | Included | Included |
| Grouped invoices | Not included | Included | Included |
| Skills and shifts | Not included | Not included | Included |
| Territory and field permissions | Not included | Not included | Included |
| Scheduled reports | Not included | Not included | Included |
| Customer and workforce insights | Not included | Not included | Included |
From the vendor's pricing page: zoho.com/fsm/pricing.html, 9 Nov 2026
Prices as of November 2026 · per organisation per month, billed yearly · OMR and QAR converted from Zoho's USD list price at our fixed rate, AED at Zoho's price · exclude VAT (Oman and UAE 5%, Qatar none).
We recommend annual billing for the Zoho FSM tier rather than monthly: it costs less, and unused appointments do not carry over, so we size the tier from your real visit count first. Setup, custom work and support are charged by the hour at OMR 25, AED 250 or QAR 250, excluding VAT. See Zoho FSM pricing in full.
Monthly prices, paid annually upfront with a 12-month commitment. Deployment, migration, training and support are charged separately.
Step by step
How do we roll out Zoho FSM for a pest control company?
Durations are indicative and depend on the number of technicians, treatment types and integrations.
Service review
your treatment types, contract and one-off work, visits in a normal and a busy month, and how calls reach you today.
Edition and tier
we recommend the edition and appointment tier, billed yearly.
Data
customers, sites, contracts and services imported from spreadsheets or your current system.
Configuration
maintenance plans per contract type, job sheets and checklists per treatment, technicians and crews, report and invoice templates in English and Arabic.
Integrations and custom work
Zoho Books for accounts, WhatsApp updates, a web form on your website, and custom functions or Zoho Creator where your process needs them.
Pilot, training and support
one team goes live first; dispatchers and technicians are trained online or at your office, then supported Sunday to Friday, 8:30 am to 6:00 pm GST.
Pest control · FAQs
Frequently asked questions
Is Zoho FSM suitable for pest control companies?
Yes. Zoho FSM has a pest control setup with maintenance plans for periodic treatments, job sheets with service instructions and checklists, a technician app for photos, notes and video, signed service reports and invoicing. Gulf Infotech configures it around your contracts and treatment types for pest control companies in Oman, the UAE and Qatar.
Can Zoho FSM schedule recurring pest treatments?
Yes. A maintenance plan creates recurring work orders and appointments on the schedule you choose, daily, weekly, monthly or yearly, for each contract. Maintenance plans start in the Professional edition. Your dispatcher then assigns each visit to a technician or a crew, and the customer can be reminded by email, SMS or WhatsApp.
How much does pest control software cost in Oman, the UAE and Qatar?
On Zoho FSM, 60 appointments a month on the Standard edition cost OMR 9.700 in Oman, AED 91.25 in the UAE and QAR 91.00 in Qatar, billed yearly, as of November 2026, before VAT. Professional, which adds maintenance plans, costs OMR 13.580, AED 127.75 or QAR 127.40. Setup is charged by the hour.
Do you recommend monthly or annual billing?
Annual. Zoho FSM costs less when billed yearly, and appointments do not carry over from month to month, so a well-sized annual tier is the cheaper way to run it. We look at your visits over recent months, including busy periods, and recommend the tier before you subscribe.
Can you customise Zoho FSM for our process?
Yes. Zoho FSM supports workflow rules, field updates, webhooks and custom functions, which we use to fit your contracts, approvals and reports. Where a requirement goes beyond the app, such as a customer portal or a special report, we build it on Zoho Creator and connect it to Zoho FSM. Custom work is charged by the hour.
Put every treatment on one schedule
Tell us how many technicians you have and how many visits you run in a busy month, and we will recommend a Zoho FSM edition and quote it in your currency.
Talk to us during office hours