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Zoho FSM · Cleaning services · Oman · UAE · Qatar
Cleaning services software with Zoho FSM
We set up Zoho FSM for cleaning companies, so every contract books its recurring cleans, each crew gets its checklist on the phone, and the customer signs off the job before your team leaves.
Why Gulf Infotech
Why cleaning companies set up Zoho FSM with us
Zoho Authorized Partner
with a large team of certified Zoho engineers and offices in Muscat (head office), Dubai and Doha.
Since 2007
with 1,500+ active cloud customers across the Middle East.
Custom where you need it
workflows, custom fields and functions in Zoho FSM, and Zoho Creator for anything the standard app does not cover.
Local billing
in OMR, AED and QAR, and support in English and Arabic.
Zoho apps we connect to Zoho FSM
- Zoho FSM
Zoho Books
Zoho CRM
Zoho Desk- Technician mobile app
Cleaning services · start here
Cleaning services software runs a cleaning company's quotes, recurring jobs, crews, checklists, sign-offs and invoices in one system. Gulf Infotech, a Zoho Authorized Partner since 2008 with offices in Muscat, Dubai and Doha, sets up Zoho FSM for residential and commercial cleaning companies, from OMR 9.700, AED 91.25 or QAR 91.00 a month, billed yearly.
Cleaning services · Explained
What does a cleaning company need from its software?
A cleaning business sells time, people and repeat work. An office tower is cleaned every week, a restaurant kitchen and its hood every month, a mall facade every quarter, a villa once when the tenant moves out. Each job needs the right crew, the right equipment and the same standard every time. When that runs on spreadsheets and phone calls, crews are double-booked, checklists are skipped and invoices are raised from memory.
Zoho FSM keeps the services you offer and the parts you stock in one list, so a quote is built in minutes and sent by email. Each contract becomes scheduled maintenance with recurring work orders and appointments. The dispatcher assigns field agents by availability and workload, and books the cleaning equipment the job needs. On site, the crew follows the checklist on the phone, adds photos, and the customer signs the service report. The office invoices from the work order and records the payment, online or offline.
Cleaning services · What we deliver
Which Zoho FSM features matter for cleaning services?
Estimates for service and parts
quotes built from your service list and sent for approval.
Recurring work orders
maintenance plans from Professional
weekly, monthly or quarterly cleans generated from each contract.
Crews and equipment
book a crew as one unit and schedule the machines a job needs.
Checklists and instructions
the same cleaning standard on every visit, ticked off on the phone.
Technician mobile app
site details, trip logs, timesheets, and photos and notes from the job.
Service reports and ratings
the customer signs off the work and rates the job.
Invoices and payments
branded invoices with local taxes, paid online through a payment gateway or offline.
Zoho Books sync
invoices raised in Zoho FSM sync into Zoho Books, so your accounts team works from the same invoices.
Cleaning services · At a glance
Which cleaning job runs how in Zoho FSM?
Takeaway: the contract sets the schedule, the checklist sets the standard, and the signed report proves the job was done.
- Weekly office or clinic cleaning
- A maintenance plan that books the visits, with a checklist per area
- Monthly kitchen and hood cleaning
- Recurring work orders with before and after photos
- Move-in or move-out deep clean
- A one-off job quoted from your service list, then booked for a crew
- Facade, glass or water tank cleaning
- A crew and the equipment booked together for the day
- Complaint or re-clean request
- A request logged against the site, sent back to the same crew
- Contract renewal
- A report of each customer's visits, ratings and invoices
Cleaning services · Licensing and pricing
How much does cleaning services software on Zoho FSM cost?
Zoho FSM is priced per organisation by the number of appointments you book each month, not per cleaner. Recurring plans start in the Professional edition, which most cleaning companies with contracts need.
60 appointments a month, billed yearly
Standard
OMR9.700
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedOMR13.580
per organisation per month, billed yearly
Most cleaning companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
OMR15.520
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Standard
AED91.25
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedAED127.75
per organisation per month, billed yearly
Most cleaning companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
AED146
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Standard
QAR91.00
per organisation per month, billed yearly
- Up to 200 users
- Requests, estimates and work orders
- Dispatch console
- Service reports
- Maps, location tracking and trips
- Crews
Professional
RecommendedQAR127.40
per organisation per month, billed yearly
Most cleaning companies with contracts need it
- Everything in Standard
- Maintenance plans
- Asset management
- Job sheets
- Multi-day appointments
Premium
QAR145.60
per organisation per month, billed yearly
- Everything in Professional
- Skills and shifts
- Territory and field permissions
- Scheduled reports
- Customer and workforce insights
Compare all features
| Feature | Standard | Professional | Premium |
|---|---|---|---|
| Requests, estimates and work orders | Included | Included | Included |
| Dispatch console | Included | Included | Included |
| Service reports | Included | Included | Included |
| Invoicing and payments | Included | Included | Included |
| Mobile app | Included | Included | Included |
| Maps, location tracking and trips | Included | Included | Included |
| Crews | Included | Included | Included |
| Web forms | Included | Included | Included |
| Workflow automation and REST APIs | Included | Included | Included |
| Custom fields, functions and webhooks | Included | Included | Included |
| Maintenance plans | Not included | Included | Included |
| Asset management | Not included | Included | Included |
| Job sheets | Not included | Included | Included |
| Not included | Included | Included | |
| Multi-day appointments | Not included | Included | Included |
| Grouped invoices | Not included | Included | Included |
| Skills and shifts | Not included | Not included | Included |
| Territory and field permissions | Not included | Not included | Included |
| Scheduled reports | Not included | Not included | Included |
| Customer and workforce insights | Not included | Not included | Included |
From the vendor's pricing page: zoho.com/fsm/pricing.html, 9 Nov 2026
Prices as of November 2026 · per organisation per month, billed yearly · OMR and QAR converted from Zoho's USD list price at our fixed rate, AED at Zoho's price · exclude VAT (Oman and UAE 5%, Qatar none).
We recommend annual billing for the Zoho FSM tier rather than monthly: it costs less, and unused appointments do not carry over, so we size the tier from your real job count first. Setup, custom work and support are charged by the hour at OMR 25, AED 250 or QAR 250, excluding VAT. See Zoho FSM pricing in full.
Monthly prices, paid annually upfront with a 12-month commitment. Deployment, migration, training and support are charged separately.
Step by step
How do we roll out Zoho FSM for a cleaning company?
Durations are indicative and depend on the number of crews, job types and integrations.
Service review
your services, contract and one-off work, crews and equipment, and jobs in a normal and a busy month.
Edition and tier
we recommend the edition and appointment tier, billed yearly.
Data
customers, sites, contracts, services and equipment imported from spreadsheets or your current system.
Configuration
maintenance plans per contract, checklists per job type, crews, report and invoice templates in English and Arabic.
Integrations and custom work
Zoho Books for accounts, WhatsApp updates, a booking form on your website, and custom functions or Zoho Creator where your process needs them.
Pilot, training and support
one team goes live first; supervisors and crews are trained online or at your office, then supported Sunday to Friday, 8:30 am to 6:00 pm GST.
Cleaning services · FAQs
Frequently asked questions
Is Zoho FSM suitable for cleaning companies?
Yes. Zoho FSM has a cleaning service setup with service and parts lists, estimates, recurring work orders, crews, equipment scheduling, checklists, a field app for photos and notes, signed service reports and invoicing. Gulf Infotech configures it for residential and commercial cleaning companies in Oman, the UAE and Qatar.
Can Zoho FSM schedule recurring cleaning contracts?
Yes. Scheduled maintenance creates recurring work orders and appointments at the interval you set for each contract, with templates for each type of clean. Maintenance plans start in the Professional edition. The dispatcher assigns each visit to a field agent or crew by availability and workload, and customers can be updated by email, SMS or WhatsApp.
How much does cleaning services software cost in Oman, the UAE and Qatar?
On Zoho FSM, 60 appointments a month on the Standard edition cost OMR 9.700 in Oman, AED 91.25 in the UAE and QAR 91.00 in Qatar, billed yearly, as of November 2026, before VAT. Professional, which adds maintenance plans, costs OMR 13.580, AED 127.75 or QAR 127.40. Setup is charged by the hour.
Do you recommend monthly or annual billing?
Annual. Zoho FSM costs less when billed yearly, and appointments do not carry over from month to month, so a well-sized annual tier is the cheaper way to run it. We look at your jobs over recent months, including peak seasons, and recommend the tier before you subscribe.
Can you customise Zoho FSM for our process?
Yes. Zoho FSM supports workflow rules, field updates, webhooks and custom functions, which we use to fit your contracts, approvals and reports. Where a requirement goes beyond the app, such as a customer booking portal or a special report, we build it on Zoho Creator and connect it to Zoho FSM. Custom work is charged by the hour.
Put every clean on one schedule
Tell us how many crews you run and how many jobs you book in a busy month, and we will recommend a Zoho FSM edition and quote it in your currency.
Talk to us during office hours