AI for businessesin the Middle East

Choose the assistant built into the suite you already use: Microsoft Copilot if you run Outlook, Teams and SharePoint, Gemini in Workspace if you run Gmail and Drive. Both work inside your existing permissions. Add Claude for teams that write, analyse long documents or code heavily, since it connects to either suite. We compare all four, including ChatGPT, on our comparison page.

Gemini in Workspace is the AI inside Gmail, Docs, Drive and Meet, included in Google Workspace Business plans. Gemini Enterprise, which Google now markets as Gemini for business, is a separate per-seat subscription from Google Cloud: an agent platform that searches and acts across your company systems, including Microsoft 365, Salesforce and ServiceNow. Many companies start with Gemini in Workspace and add Gemini Enterprise for agents.

Microsoft 365 Business Standard with Copilot costs $23.50 and Business Premium with Copilot $32.00 per user per month on an annual term, for up to 300 users. Copilot Business can be added to an existing Business plan for $18.00, a limited-time offer price (regular $21.00). Larger organisations use the $30.00 enterprise add-on with E5, or Microsoft 365 E7 at $99.00. Copilot Chat is included, and agents draw on pooled Copilot Credits from $0.01 each. Prices exclude VAT and are as of October 2026.

Copilot Credits are Microsoft's usage-based billing for agents and features such as Copilot Studio agents, Cowork and Autopilot. Credits sit in one pool for your whole tenant, filled by pay-as-you-go at $0.01 per credit, capacity packs of 25,000 credits for $200 a month, or a one-year pre-purchase plan. An admin sets a spending policy first. Prices are Microsoft list prices as of October 2026.

Model as a service means using AI models through a cloud API and paying for what you use, instead of hosting models yourself. Microsoft Foundry offers Azure OpenAI and partner models, Huawei Cloud MaaS offers open models such as DeepSeek, Qwen and GLM to customers in Saudi Arabia and the UAE, and Google Cloud Model Garden offers over 200 models. It suits teams building AI into their own apps.

Yes, with some limits by feature. Microsoft lists Arabic as a supported language for Copilot prompts and responses. Google supports Arabic in the Gemini side panel in Gmail, Docs, Sheets, Slides and Drive, though some Docs writing features are not yet available in Arabic. Claude and OpenAI models read and write Arabic. We test your own Arabic documents during the pilot.

An AI readiness assessment covers six things: how AI is already used in your organisation (generative content or agentic work), the use cases worth automating in each department, a review of file and mailbox permissions, the licensing options and cost per user, an acceptable-use policy, and a pilot plan with success measures. The output is a short report that says which AI tools to buy, for which staff, and what to fix before you switch them on.

Yes. Gemini is included in every Google Workspace Business plan at no extra licence cost. Business Starter gets the Gemini app and Gemini in Gmail. Business Standard and Business Plus get Gemini inside Gmail, Docs, Sheets, Slides, Drive, Meet and Chat. Google sells an AI Expanded Access add-on for teams that need higher usage limits.

AI consulting from Gulf Infotech covers six areas: mapping AI use cases to the business processes of every department, setting how AI should be used across the organisation, implementing Claude, Microsoft Foundry, Copilot, Gemini or Zoho's Zia agents, integrating your third-party applications with AI, designing and building RAG on your own documents, and training your staff.