Corporate training · Online or in person
Generative AI trainingfor business
A practical AI course for business staff and managers: how generative AI works, how to prompt it well, where it saves time in each department, and how to use it without leaking company data.
- Online: live virtual class
- Offline: at your office
Plan a session
Pick a course and a format and we will propose an outline.
Step 1 of 2 · then your contact details
Gulf Infotech's generative AI training is a practical AI course for business teams in the UAE, Saudi Arabia, Oman and the wider Middle East. Participants learn how AI assistants such as Claude, Copilot, Gemini and ChatGPT work, how to write effective prompts, which tasks to hand to AI, and how to stay within company data rules. It runs online or in person.
What the course covers, module by module
What generative AI is- The main business assistants
- Prompting
- Use cases by department
- Data safety and policy
- Checking and approving output
- Your action plan
Course summary
Generative AI for business
Takeaway: a tool-neutral starting point before you train on one specific assistant.
Who is this AI course for?
Staff who have not used AI at work yet
and need a safe, practical start.
Managers and department heads
who must decide where AI fits in their team and what it should not do.
HR, finance, sales, marketing and operations teams
that write, summarise and analyse every day.
Companies writing an AI policy
who want staff trained on the rules from day one.
Teams choosing between tools
the course compares the main assistants without pushing one. See the Copilot vs Gemini vs ChatGPT vs Claude comparison.
What will participants be able to do after the course?
Explain what generative AI is
and why it sometimes gives confident wrong answers.
Write clear prompts
with context, examples and an output format, and refine the result.
Pick the right task for AI
drafting, summarising, translating, analysing, brainstorming, and spot the tasks to keep manual.
Check AI output
against sources before it reaches a customer, manager or regulator.
Protect company data
know why business accounts differ from free personal ones, and what your policy allows.
List three or more use cases
for their own job, ready to try the next day.
What does the syllabus cover?
The course materials, agenda and syllabus are structured on the vendors' own training for each assistant, and aligned with their certifications. The modules are:
Module 1
What generative AI is
large language models in plain English, what they do well, hallucinations and limits.
Module 2
The main business assistants
Claude, Microsoft 365 Copilot, Gemini in Google Workspace and ChatGPT, and how each connects to company data.
Module 3
Prompting
role, context, examples, format and iteration, with before-and-after exercises.
Module 4
Use cases by department
email and reports, meeting notes, proposals and tenders, spreadsheet analysis, HR documents, customer replies in Arabic and English.
Module 5
Data safety and policy
business vs personal accounts, what each vendor says about training on your data, oversharing risk, and a sample acceptable-use policy.
Module 6
Checking and approving output
fact checks, tone, bias and who signs off.
Module 7
Your action plan
each participant leaves with tested prompts and a short list of tasks to automate.
Does the course teach one AI tool or several?
It covers several, on purpose. Business plans of Microsoft 365 Copilot, Gemini for Google Workspace, ChatGPT Business and Claude Team all state that customer data is not used to train their models by default, but they connect to different suites and suit different jobs. Staff learn skills that carry across tools. When you have picked one, follow up with Microsoft 365 Copilot training, Claude AI training for teams or Google Workspace training, which covers Gemini.
Session lengths and dates
There is no public schedule for the generative AI course.
It runs as a private session for your company, on dates you agree with us.
Choose a 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) package.
For a first look at generative AI, an overview session runs 60 to 90 minutes; the longer packages depend on how hands-on you want the generative AI training to be, and we structure each one to your requirement.
Can the course be run for our company only?
Yes. A private session uses examples from your industry, such as tenders for contractors, guest replies for hotels and travel, or reports for trading and finance teams, and can be built around the AI tools you already license. We can also help you draft the AI policy the course teaches. See AI for businesses in the Middle East.
AI training across the Middle East
Oman
Muscat head office.
UAE
Dubai office.
Qatar
Doha office.
Saudi Arabia
served from Dubai; online or in person on request.
Kuwait
and Bahrain: served from Dubai.
Frequently asked questions
How long is the course?
The course comes in 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) packages. A generative AI overview takes 60 to 90 minutes; longer packages depend on how hands-on you want it. The core course covers how AI works, prompting, use cases, data safety and output checks. For online groups we can split it into shorter live sessions across several days, so staff keep up with their normal work.
Is it available in Arabic?
Yes. The course runs in English or Arabic. The exercises include Arabic drafting and translation, because Claude, Copilot, Gemini and ChatGPT all handle Arabic text, and staff need to know how to check Arabic output for accuracy and tone before sending it.
Is it hands-on?
Yes. Participants use AI assistants during the session on tasks from their own jobs: drafting an email, summarising a report, analysing a table or preparing a proposal outline. Each person leaves with tested prompts and a short list of use cases. Bring a laptop with access to the AI tools your company uses; we confirm the tools before the course.
Do we get a certificate?
Paid, registered participants receive a Gulf Infotech certificate for practical skills training. If your HR team logs training hours, tell us the format it needs before the course.
Is the course online or in person?
Both. Online suits a first AI course when staff in several branches or GCC countries need to hear the same data rules at the same time. In person suits a management group that wants to work through its AI policy together in the room. The syllabus is the same either way.
Do we need AI licences before the course?
No. The course is tool-neutral and works well as a first step before a company buys AI licences, because it shows staff and managers what each assistant does. If you already have Microsoft 365 Copilot, Gemini in Google Workspace or Claude, we use your tools in the exercises so the practice matches your real setup.
Is this a prompt engineering course?
Partly. Prompting is one module, taught for business users rather than developers: how to give context, examples and a clear format, and how to refine an answer. The rest of the course covers choosing tasks, checking output and protecting company data. Developers who want to build on AI models need a technical course instead.
Start your team on AI the right way
Tell us how many people, which tools you use and whether you want online or in person, and we will propose a course outline.