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Corporate training · Online or in person · Dubai · Muscat · Doha

Microsoft 365 Copilottraining

A practical course that teaches your staff to use Copilot in the Outlook, Teams, Word, Excel and PowerPoint they use every day, built around their real tasks.

  • Online: live virtual class
  • Offline: at your office

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A private session for your company, online or at your office.

Microsoft 365 Copilot training from Gulf Infotech teaches staff to draft, summarise and analyse with Copilot in Outlook, Teams, Word, Excel and PowerPoint, using their own work tasks. Courses run as private sessions, online as live virtual classes or in person, in English or Arabic, across the Middle East, from a Microsoft partner (in business since 2007).

The tools your staff already use, taught hands-on

  • Microsoft 365 Copilot
  • Outlook
  • Teams
  • Word
  • Excel
  • PowerPoint
  • SharePoint
  • OneDrive

Course summary

Microsoft 365 Copilot

Every course is a private session for your company, on dates you agree with us.

Who is this Copilot course for?

  • Staff who already have Copilot licences

    and use them for little more than chat.

  • Managers and assistants

    who spend most of the day in email, meetings and documents.

  • Finance and operations teams

    who want Copilot's help with Excel analysis and reporting.

  • Organisations about to buy Copilot

    that want a pilot group trained before deciding how many licences to add.

  • IT and Microsoft 365 admins

    who need to answer staff questions about what Copilot can see.

What will attendees be able to do after the course?

  • Write prompts that work

    give Copilot a goal, context, source files and the format they want back.

  • Clear their inbox faster

    summarise threads and draft replies in Outlook.

  • Get more from meetings

    use recaps, action items and live questions in Teams.

  • Draft and rework documents

    create Word drafts from existing files and turn them into PowerPoint decks.

  • Analyse data in Excel

    ask questions of a table, add formulas and build charts in plain language.

  • Check Copilot's work

    spot errors, verify sources and know what Copilot can and cannot see.

Syllabus by module

The syllabus and agenda follow Microsoft's own course structure for Copilot, aligned with Microsoft's certifications, and we set the depth for your group.

  1. Module 1

    How Copilot works

    Copilot Chat vs the paid licence, where answers come from, and why Copilot only shows content you can already open.

  2. Module 2

    Prompting basics

    goal, context, source and expectations; refining a weak answer; saving prompts you reuse.

  3. Module 3

    Outlook and Teams

    email summaries and drafts, meeting preparation, recaps and follow-ups.

  4. Module 4

    Word and PowerPoint

    drafting from your files, rewriting for tone and length, building a deck from a document.

  5. Module 5

    Excel

    exploring data, formulas, charts and trend highlights.

  6. Module 6

    Copilot Chat and agents

    questions across your work content, and using agents your organisation has approved.

  7. Module 7

    Responsible use

    reviewing output before sending, handling confidential data and your company's AI policy.

Session lengths and dates

  • The Copilot course runs as a private session for your company, on dates you agree with us.

  • Choose a 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) package.

  • For a first look at Copilot, an overview session runs 60 to 90 minutes; the longer packages depend on how hands-on you want the Copilot training to be, and we structure each one to your requirement.

  • Ask us for a session.

Can we book a private Copilot session for our company?

Yes. Corporate sessions run online for teams spread across offices, or in person in Dubai, Muscat, Doha or elsewhere in the Middle East. We adjust the examples to your departments, for example finance reports, HR policies or sales proposals, and can align the content with your Copilot rollout so training follows licensing.

Training across the Middle East

  • Oman

    Muscat head office, online and in-person sessions.

  • UAE

    Dubai office, online and in-person sessions.

  • Qatar

    Doha office, online and in-person sessions.

  • Saudi Arabia

    online sessions, served from Dubai.

  • Kuwait

    online sessions, served from Dubai.

  • Bahrain

    online sessions, served from Dubai.

Frequently asked questions

How long is the course?

The course comes in 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) packages. A Copilot overview takes 60 to 90 minutes; longer packages depend on how hands-on you want it. For corporate groups we can split the content into shorter sessions, for example one module per app, so staff can apply each part at work before the next session.

Is it available in Arabic?

Yes. The course runs in English or Arabic. Copilot itself accepts prompts in Arabic, and we can include Arabic prompt examples for teams that write emails and documents in Arabic.

Is it hands-on?

Yes. Most of the session is spent practising prompts in Outlook, Teams, Word, Excel and PowerPoint on realistic work tasks, not watching slides. Attendees with a Copilot licence work in their own apps and files. Each attendee leaves with a prompt guide for their daily tasks.

Do we get a certificate?

Paid, registered participants receive a Gulf Infotech certificate. The course follows Microsoft's own syllabus, aligned with its certifications; Microsoft credentials themselves come from exams candidates book and sit with Microsoft. Ask us what record of attendance your HR team needs and we will confirm what we can provide.

Is the course online or in person?

Both. You can choose online training as live virtual sessions, which suits teams spread across several offices or countries, or in-person training. In-person sessions run in Dubai, Muscat and Doha, and elsewhere in the Middle East on request.

Do staff need a Copilot licence to attend?

A Microsoft 365 account is enough to follow the course and use Copilot Chat, which comes with eligible Microsoft 365 plans. The hands-on parts inside Word, Excel, PowerPoint, Outlook and Teams need a paid Copilot licence. Many companies train a pilot group first, then decide how many Copilot licences to buy.

Can the course be adapted to our industry?

Yes, for corporate sessions. We build the exercises around your departments' real work, such as monthly finance reports, HR policy questions, tender documents or customer emails, and we can match the content to your company's AI usage policy. Tell us your teams and typical tasks when you enquire, and we will propose an agenda.

Train your team on Copilot

Tell us how many people need training, which apps they use most and whether you prefer online or in person, and we will propose an agenda and dates.

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