Training · Google Workspace · Online or in person
Google Workspacetraining
Practical courses that get staff working confidently in Gmail, Drive, Meet and Gemini, and give admins control of the Admin console, from a Google Cloud Premier Partner.
- Online: live virtual class
- Offline: at your office
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Google Workspace training from Gulf Infotech teaches staff to use Gmail, Calendar, Drive, Docs, Sheets, Meet and Gemini well, and teaches admins to run the Admin console securely. Courses run as private sessions, online as live virtual classes or in person, in English or Arabic, across the GCC. We are a Google Cloud Premier Partner and have been in business since 2007.
The tools your staff already use, taught hands-on
Gemini
Gmail
Docs
Sheets
Slides
Meet
Drive
Calendar
Chat
Google Workspace
Course summary
End-user course
Who is Google Workspace training for?
Companies that have just moved to Google Workspace
often from Microsoft 365 or Outlook, and want staff productive in the first week. See Google Workspace migration.
Teams already on Workspace but using a fraction of it
still emailing attachments instead of sharing Drive files or not yet using Gemini.
IT admins and super admins
who manage users, security and devices in the Admin console.
Managers and executive assistants
who run calendars, delegated inboxes and meetings for others.
What will attendees be able to do after the course?
Run their inbox with Gmail labels, filters and search
instead of folders and manual sorting.
Share and co-edit files in Drive and shared drives
with the right permissions, so the latest version is always the one in Drive.
Schedule and run Meet calls
including breakout rooms, shared calendars and recording (Business Standard and higher).
Use Gemini for drafting, summaries and analysis
in Gmail, Docs, Sheets and Meet, and know what not to paste into a prompt.
For admins: manage users, groups, 2-step verification, sharing policies, devices and Vault retention
and read the audit logs.
What does the syllabus cover?
Both courses follow Google's own syllabus and agenda for Google Workspace, aligned with Google's certification, and we add examples from your work.
End-user course
Admin course
Module 1
Gmail and Calendar
labels, filters, search operators, templates, delegation, appointment schedules.
Module 2
Drive and shared drives
storage model, sharing settings, version history, working with Office files.
Module 3
Docs, Sheets and Slides
real-time co-editing, comments and assignments, basic Sheets functions and pivot tables.
Module 4
Meet and Chat
meetings, recording, Chat spaces instead of long email threads.
Module 5
Gemini in Workspace
prompts for email, documents and meeting notes; checking output; data-safety rules for your company.
Module 6
Admin console basics
organisational units, users, groups, licences and roles.
Module 7
Security
2-step verification, password and sign-in policies, alerts and the security centre.
Module 8
Sharing and data protection
Drive sharing rules, external sharing, and Vault retention and legal hold on Business Plus and higher.
Module 9
Devices
basic and advanced endpoint management for phones and laptops.
Module 10
Email authentication and delivery
MX, SPF, DKIM and DMARC, plus troubleshooting with logs.
Session lengths and dates
Every course is a private session for your own team, in a 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) package: we adapt the examples to your industry, run it in your own Google Workspace where possible, and schedule it around your working week in Oman, the UAE, Qatar, Saudi Arabia, Kuwait or Bahrain.
For a first look at Google Workspace, an overview session runs 60 to 90 minutes; the longer packages depend on how hands-on you want the Google Workspace training to be, and we structure each one to your requirement.
Why train with Gulf Infotech?
Google Cloud Premier Partner for Google Workspace and Google Cloud, with 1,500+ active cloud customers across the Middle East.
Trainers who also deploy and support Google Workspace so sessions answer the questions your users will actually ask.
In-person events in October 2024 we hosted a Google Workspace productivity event at the Aloft Hotel in Muscat covering shared drives, Google Vault, Cloud Identity and Gemini.
Google Workspace in your country
Google Workspace in Oman
training in Muscat or online.
Google Workspace in the UAE
training in Dubai or online.
Google Workspace in Qatar
training in Doha or online.
Frequently asked questions
How long is the course?
Choose a 1-hour, 2-hour, half-day (4 hours) or full-day (8 hours) package. A Google Workspace overview takes 60 to 90 minutes; longer packages depend on how hands-on you want it. We agree the package with you after a short call about your team's current skills, and we can split the course into shorter sessions so staff are not away from work for a full day.
Is it available in Arabic?
Yes. Courses run in English or Arabic, and we can mix both in one session for bilingual teams. Google Workspace apps have an Arabic interface, so we can teach in the language your staff use the apps in. Gemini's side panel in Gmail and Docs accepts Arabic prompts, which we show in Arabic sessions.
Is it hands-on?
Yes. Attendees work in Google Workspace throughout the session rather than watching slides. For private sessions we use your own Google Workspace where possible, so people practise on their real inbox, shared drives and calendars. Admin trainees work in a test organisational unit, so changes cannot affect live users.
Do we get a certificate?
Paid, registered participants receive a Gulf Infotech certificate. Google's own credential for admins is the Associate Google Workspace Administrator certification, which candidates register for and sit with Google. Our admin course follows Google's syllabus and covers the day-to-day Admin console skills that exam tests; the exam itself is booked with Google.
Is the course online or in person?
Both. We run Google Workspace training online as live virtual sessions with a trainer, or in person. Online suits teams spread across several cities or countries. In person works well for a whole office moving to Google Workspace at the same time, usually in the first week after migration.
Can you train our team right after we migrate?
Yes, and that is when training helps most. We schedule short end-user sessions in the first days after cutover, so staff learn Gmail and Drive while the change is fresh, and run the admin course for your IT team before or during the migration. Customers who migrate with us can book training as part of the project.
Is there a Google Workspace certification for end users?
Google's current Workspace certification is for administrators: the Associate Google Workspace Administrator exam, which candidates register for and sit with Google. For staff, the practical measure is whether they can work confidently in the apps, which is what our end-user course is built around.
Plan Google Workspace training for your team
Tell us how many people, which apps and which language, and we will propose a session online or in person.