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Zoho Authorized Partner · Qatar · Doha office

Zoho FSM in Qatar: facility maintenance and field service software

Planned maintenance, work orders and technician scheduling for FM, hospitality and building maintenance teams in Doha and Lusail, priced in riyals with no VAT to add.

Why Gulf Infotech

Why Qatari FM teams set up Zoho FSM with us

  • Zoho Authorized Partner

    with Gulf Infotech WLL in Doha since 2019.

  • 1,500+ active cloud customers

    across the Middle East since 2007.

  • QAR invoices

    from our Doha company, with no VAT.

  • A large team of certified Zoho engineers

    with support Sunday to Friday, 8:30 am to 6:00 pm GST.

Zoho apps we connect to Zoho FSM

  • Zoho FSM
  • Zoho Books
  • Zoho CRM
  • Zoho Desk
  • Technician mobile app
  • WhatsApp

Zoho FSM · start here

Zoho FSM in Qatar costs from QAR 91.00 a month for 60 appointments on the Standard edition, billed yearly, and no VAT is added because Qatar has no VAT. Gulf Infotech, one of the oldest Zoho partners in Qatar and a Zoho Authorized Partner with an office in Doha, sets up Zoho FSM for facility management, hospitality and building maintenance teams in Doha, Lusail and across Qatar.

Zoho FSM · Explained

Can Zoho FSM serve as CMMS and facility management software in Qatar?

Yes, for teams that maintain buildings and their equipment. Facility management software must keep planned maintenance on schedule across many buildings and respond fast when a tenant reports a fault. Zoho FSM holds each building as a customer site with its equipment as assets, creates planned visits from maintenance plans (Professional edition) and puts reactive calls on the same dispatch console. That is the core of a CMMS, with the technician app and invoicing built in.

Think of a building maintenance company looking after residential towers in Lusail, a compound in Al Rayyan and office blocks in West Bay. Its technicians cover HVAC, plumbing, electrical work, lifts and fire systems. Every chiller, lift and fire panel sits in the asset register with its history, so a technician in Lusail sees what the last visit found. Job sheets turn the monthly checklist into a form on the phone, and the facility manager receives a signed report instead of a paper job card. Comparing CAFM software in Doha? CAFM software on Zoho FSM compares CMMS, CAFM and FSM and says which CAFM functions Zoho FSM covers.

Zoho FSM · Licensing and pricing

How much does Zoho FSM cost in Qatar?

Zoho FSM in Qatar costs QAR 91.00 to QAR 145.60 a month for 60 appointments, billed yearly, and up to QAR 546.00 at 200 appointments, converted from Zoho's USD list price at the 3.64 peg. There is no VAT to add, so the quoted amount is what you pay.

Appointments a month
  • Standard

    QAR91.00

    per organisation per month, billed yearly

    • Billed monthly: QAR 109.20
    Appointments a month: 60

    QAR145.60

    per organisation per month, billed yearly

    Appointments a month: 100

    QAR291.20

    per organisation per month, billed yearly

    Appointments a month: 200
    • Up to 200 users
    • Requests, estimates and work orders
    • Dispatch console
    • Service reports
    • Maps, location tracking and trips
    • Crews
  • Professional

    QAR127.40

    per organisation per month, billed yearly

    • Billed monthly: QAR 163.80
    Appointments a month: 60

    QAR218.40

    per organisation per month, billed yearly

    Appointments a month: 100

    QAR436.80

    per organisation per month, billed yearly

    Appointments a month: 200
    • Everything in Standard
    • Maintenance plans
    • Asset management
    • Job sheets
    • WhatsApp
    • Multi-day appointments
  • Premium

    QAR145.60

    per organisation per month, billed yearly

    • Billed monthly: QAR 200.20
    Appointments a month: 60

    QAR254.80

    per organisation per month, billed yearly

    Appointments a month: 100

    QAR546.00

    per organisation per month, billed yearly

    Appointments a month: 200
    • Everything in Professional
    • Skills and shifts
    • Territory and field permissions
    • Scheduled reports
    • Customer and workforce insights
Compare all features
Compare all features
FeatureStandardProfessionalPremium
Requests, estimates and work ordersIncludedIncludedIncluded
Dispatch consoleIncludedIncludedIncluded
Service reportsIncludedIncludedIncluded
Invoicing and paymentsIncludedIncludedIncluded
Mobile appIncludedIncludedIncluded
Maps, location tracking and tripsIncludedIncludedIncluded
CrewsIncludedIncludedIncluded
Web formsIncludedIncludedIncluded
Workflow automation and REST APIsIncludedIncludedIncluded
Custom fields, functions and webhooksIncludedIncludedIncluded
Maintenance plansNot includedIncludedIncluded
Asset managementNot includedIncludedIncluded
Job sheetsNot includedIncludedIncluded
WhatsAppNot includedIncludedIncluded
Multi-day appointmentsNot includedIncludedIncluded
Grouped invoicesNot includedIncludedIncluded
Skills and shiftsNot includedNot includedIncluded
Territory and field permissionsNot includedNot includedIncluded
Scheduled reportsNot includedNot includedIncluded
Customer and workforce insightsNot includedNot includedIncluded

From the vendor's pricing page: zoho.com/fsm/pricing.html, 9 Nov 2026

Prices as of November 2026 · QAR per organisation per month · converted from Zoho's USD list price · no VAT in Qatar. Prices in QAR at the fixed exchange rate; your quote confirms the final price.

Example: Professional at 60 appointments costs QAR 127.40 a month, or QAR 1,528.80 a year. Busier teams move up a tier, and unused appointments do not carry over, so we size the tier from your real job count. We recommend yearly billing.

Setup, configuration and support are charged at QAR 250 per hour. Licences, deployment and security configuration, migration, training and support are separate components on your QAR quote.

Zoho FSM · Explained

How does Zoho FSM work for hotel and hospitality maintenance?

For contractors that maintain hotels, serviced apartments and restaurants in Doha, the guest comes first: work has to happen at agreed times, often at night, and the property manager wants proof of every visit. Zoho FSM's Premium edition adds shifts and skills, so night jobs go to the night team and a kitchen extraction job goes to a technician qualified for it. Each visit closes with a signed service report and a job rating, and customer insights show which property is unhappy before the contract review.

Kitchen, laundry, HVAC, water treatment and pest control contracts fit the same model: property as site, equipment as asset, contract as maintenance plan.

Zoho FSM · What we deliver

What do we set up for Qatari facility and building maintenance teams?

  • Buildings as sites, equipment as assets

    towers in Lusail and West Bay with their chillers, lifts, pumps and fire panels on record.

  • Planned and reactive work on one console

    plan visits next to tenant calls.

  • Shifts and skills

    Premium

    night teams for hotels and malls, and the right trade for each job.

  • Customer and workforce insights

    Premium

    which buildings raise the most calls and how each technician performs.

  • WhatsApp updates

    Professional and up

    appointment confirmations for tenants and property managers.

  • Tenant tickets to visits

    link Zoho Desk so a complaint becomes a scheduled visit.

  • Arabic and English reports

    Zoho's Arabic right-to-left templates for service reports and invoices.

  • Not sure which of these you need?

    Tell us how your team works and we will recommend where to start, with a quote in your currency.

Step by step

How do we roll out Zoho FSM for a company in Qatar?

Timelines are indicative estimates, not fixed commitments: they depend on the number of buildings and assets, your data and how quickly your team decides.

  1. Review

    your buildings, contracts, trades and the response times you have agreed with clients.

  2. Account

    a new Zoho organisation set up for Qatar, with users, roles and permissions to match your policy.

  3. Asset register

    buildings and equipment imported from your spreadsheets or current CMMS.

  4. Schedules

    maintenance plans, job sheets, crews, and shifts and skills on Premium.

  5. Links

    Zoho Books in Qatar, where invoices raised in Zoho FSM sync for QAR accounts, Zoho Desk for tenant tickets, and Zoho CRM for contract renewals.

  6. Training and support

    dispatchers and technicians trained live online or in person in Doha, then supported by our Doha office.

Office

Gulf Infotech Doha office

  • Gulf Infotech WLL
  • Office 220, Floor 6, Section 5, Al-Muntazah Trading Centre, Al Hiten Street, Doha, Qatar Phone: +974 7471 2837 Email: connect@gulfinfotech.com Hours: Sunday to Thursday, 8:30 am to 6:00 pm

Gulf Infotech WLL

Local time--:--

Local time

From published office hours. Public holidays are not shown.

Zoho FSM · FAQs

Frequently asked questions

What does Zoho FSM cost in Qatar?

Zoho FSM costs QAR 91.00 a month for Standard, QAR 127.40 for Professional and QAR 145.60 for Premium at 60 appointments a month, billed yearly, as of November 2026, converted from Zoho's USD list price at the 3.64 peg. A year of Professional costs QAR 1,528.80. Monthly billing costs QAR 109.20 to QAR 200.20. No VAT is added.

Is VAT charged on Zoho FSM in Qatar?

No. Qatar has no VAT, so our Doha company invoices Zoho FSM licences and services in QAR with no VAT line. The price in your quote is the amount you pay. Setup and support hours are charged at QAR 250 an hour on the same quote, so licences and services come from one local supplier.

Can facility managers track planned maintenance by building?

Yes. Each building is a customer site in Zoho FSM, with its chillers, pumps, lifts and fire panels as assets. Maintenance plans create the planned visits, and every work order and signed report is stored against the asset, so a facility manager can see what was done in a Lusail tower or a West Bay office block, and when.

Does Zoho FSM suit hotel and hospitality maintenance contractors?

Yes. Premium adds shifts and skills, so night work and specialist jobs go to the right technicians, and every visit ends with a signed service report and a job rating. Customer insights show which properties raise the most calls, and each property's contracts run as maintenance plans.

Who supports Zoho FSM in Qatar?

Our Doha office, Gulf Infotech WLL, on +974 7471 2837. Support runs Sunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely by phone, email and our support portal, and is sold as a separate plan so you choose the level you need. Training is live online or in person in Doha.

Keep every building in Doha and Lusail on schedule

Tell us how many buildings, technicians and monthly visits you manage, and we will recommend a Zoho FSM edition and tier and send a QAR quote from Doha.

Book a free consultation

Tell us what you are working on. A consultant replies within one working day.

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