Zoho, Microsoft and Google partner · serving the Middle East since 2007
Zoho Authorized Partner · UAE · Dubai office in JLT
Live chat, chatbots and WhatsApp for UAE websites, priced in dirhams, hosted in Zoho's UAE data centres and wired into your CRM by our Dubai team.
Visitors online4
Lead score86
Chat with usالعربية · English
Hi! Are you asking about pricing or a demo?
Pricing for 25 users, please.
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Lead created in Zoho CRM
Zoho Authorized Partnerwith a UAE company, Gulf Infotech FZCO, in JLT, Dubai, since 2012.
1,500+ active cloud customersacross the Middle East since 2007.
A large team of Zoho-certified engineerswho also deploy the CRM and help desk your chats feed.
AED invoicesfrom our Dubai company, with 5% VAT.
Some of the clients we work with
Zoho SalesIQ in the UAE costs from AED 25.55 per operator per month on the Basic plan, billed annually, plus 5% VAT, with a free plan to start. New UAE accounts are hosted in Zoho's UAE data centre, with data residency in the UAE. Gulf Infotech, one of the oldest Zoho partners in the UAE and a Zoho Authorized Partner in Dubai, sets it up for businesses in Dubai, Abu Dhabi, Sharjah and the other emirates.
Yes, for new UAE accounts. Zoho opened its UAE data centre in January 2026, with data residency in the UAE, and places each account in the data centre of the country chosen at sign-up. Chats, visitor details and transcripts for a UAE organisation therefore sit in the UAE. An account opened earlier in another region can ask Zoho to migrate it; we plan the move so chat history and bots carry over.
Zoho lists ISO 27001, SOC 2 Type II and PCI DSS certifications for its UAE data centres. Chat collects names, numbers and emails, so we add consent text to the chat window and limit who sees transcripts. How SalesIQ works in general is on the Zoho SalesIQ page.
Live chat
العربية · EnglishHi! Are you asking about pricing or a demo?
Pricing for 25 users, please.
— Operator joined —
Sure. A consultant will join in a moment.
Lead created in Zoho CRM
a chat window and bot replies in both languages, routed to operators who speak them.
operator schedules and away messages built around the Sunday to Friday or Monday to Friday week your team keeps.
answered from the same operator console as website chat.
serious chats become Zoho CRM leads with source and page visited.
consent text agreed with your compliance team and transcript permissions.
Sunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely from Dubai.
Zoho SalesIQ in the UAE costs AED 25.55 to AED 73 per operator per month on annual billing, before 5% VAT. These are Zoho's AED list prices for the UAE.
AED25.55
per operator per month, billed annually
Small teams answering website chats
AED46.54
per operator per month, billed annually
Growing sales and support teams
AED73
per operator per month, billed annually
Larger teams and several departments
| Feature | Basic | Professional | Enterprise |
|---|---|---|---|
| Operator chat sessions | 1,000 a month | Unlimited | Unlimited |
| Bot chat sessions | 25,000 a month | 50,000 a month | 200,000 a month |
| User profiles | 4 | 6 | 13 |
| Messaging channels (WhatsApp, Instagram, Messenger, Telegram) | Included | Included | Included |
| Lead and company scoring | Included | Included | Included |
| Chat routing, transfer and translation | Included | Included | Included |
| Audio, video calls and screen sharing | Included | Included | Included |
| Workflows | Included | Included | Included |
| Conversation monitor | Not included | Included | Included |
| Dynamic FAQs | Not included | Included | Included |
| Real-time reporting | Not included | Included | Included |
| Custom widgets | Not included | Included | Included |
| Answer Bot | Not included | Not included | Included |
| Company profile enrichment | Not included | Not included | Included |
| Audit logs | Not included | Not included | Included |
| Cloud telephony and PBX integration | Not included | Not included | Included |
From the vendor's pricing page: zoho.com/salesiq/pricing.html, 9 Nov 2026
Prices as of October 2026 · per operator per month · Zoho's AED list prices · exclude VAT (5%). Zoho SalesIQ is also part of Zoho One in the UAE.
Licences are one component: deployment and security configuration, migration, training and support are separate, paid components, quoted in AED for your requirement.
Monthly prices, paid annually upfront with a 12-month commitment.
Implementation
Timelines are indicative estimates, not fixed commitments: they depend on channels, bots, integrations and how quickly your team decides.
Rollout plan
Integration
Keeping all of them in one UAE-hosted Zoho account means chat data, customer records and invoices stay in the same data centre.
Zoho CRMChats become leads; salespeople see what a visitor read before they call
Zoho DeskSupport chats turn into tickets with the transcript attached
Zoho Books UAE editionChat leads that buy become customers with TRNs, ready for VAT invoices and e-invoices
Zoho OneSalesIQ, CRM and Desk under one licence and one UAE-hosted accountevery Zoho app we deploy for UAE companies, with AED pricing.
VAT, corporate tax and e-invoicing.
where your chat leads land.
features and integrations in full.
Zoho SalesIQ costs AED 25.55 per operator per month for Basic, AED 46.54 for Professional and AED 73 for Enterprise on annual billing, as of October 2026. Monthly billing costs AED 36.5, AED 62.05 and AED 91.25. A free plan lets you try it. Add 5% VAT. We invoice in AED from our Dubai company.
New UAE accounts are. Zoho's UAE data centre opened in January 2026, and Zoho assigns each account to the data centre of the country chosen at sign-up. An existing account in another region can ask Zoho to migrate, and we plan that move.
Yes. We set up the chat window, greetings and bot replies in Arabic and English, and route each conversation to operators who speak the visitor's language. Visitors switch language themselves, and transcripts keep both.
Yes. A chat that asks for a name, mobile number or email collects personal data. We add consent text before the chat starts, limit who can read transcripts, and keep the data in your UAE-hosted Zoho account. Your legal adviser confirms the wording.
Yes. We support businesses in Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Setup and training are delivered remotely, so the service is the same in every emirate.
Tell us your website, channels and how many people answer enquiries, and we will recommend a Zoho SalesIQ plan with an AED quote.
Zoho SalesIQ