Zoho, Microsoft and Google partner · serving the Middle East since 2007
Zoho Authorized Partner · Oman · Muscat head office
Live chat and chatbots for Omani websites and WhatsApp, answering in Arabic and English, with every conversation landing in Zoho CRM or Zoho Desk. Set up from Muscat.
Visitors online4
Lead score86
Chat with usالعربية · English
Hi! Are you asking about pricing or a demo?
Pricing for 25 users, please.
— Operator joined —
Sure. A consultant will join in a moment.
Lead created in Zoho CRM
We use it ourselvesthe chat on gulfinfotech.com runs on Zoho SalesIQ.
The first and oldest Zoho partner in Omana Zoho Authorized Partner since 2008, headquartered in Muscat.
1,500+ active cloud customersacross the Middle East.
OMR invoicesfrom Gulf Infotech LLC with 5% VAT; JSRS-certified and registered with the Tender Board.
Some of the clients we work with
Zoho SalesIQ in Oman costs from OMR 2.716 per operator per month on the Basic plan, billed annually, plus 5% VAT, with a free plan to start. It adds live chat and chatbots to your website and WhatsApp, in Arabic and English, and sends each conversation to Zoho CRM or Zoho Desk. Gulf Infotech, the first and oldest Zoho partner in Oman, runs SalesIQ on its own website.
Live chat
العربية · EnglishHi! Are you asking about pricing or a demo?
Pricing for 25 users, please.
— Operator joined —
Sure. A consultant will join in a moment.
Lead created in Zoho CRM
Zobot answers common questions, such as prices, branches, opening hours and order status, from your approved content.
the same bot and your operators answer customers on WhatsApp, where many Omani buyers prefer to talk.
when the bot cannot answer, the chat moves to an operator in Muscat, Sohar or wherever your team sits.
names, numbers and the page a visitor came from saved as a lead or contact in Zoho CRM.
chats that are service requests become tickets in Zoho Desk.
see which pages a visitor viewed before they chat, so the reply starts in context.
Integration
These are common starting points; each bot is built from your own content.
Takeaway: start with the ten questions your team answers most, then let the bot handle them day and night.
Zoho SalesIQ in Oman costs OMR 2.716 to OMR 7.760 per operator per month on annual billing, before 5% VAT. We convert Zoho's USD list price at the fixed rate of 0.388 and invoice in OMR.
OMR2.716
per operator per month, billed annually
Small teams answering website chats
OMR4.947
per operator per month, billed annually
Growing sales and support teams
OMR7.760
per operator per month, billed annually
Larger teams and several departments
| Feature | Basic | Professional | Enterprise |
|---|---|---|---|
| Operator chat sessions | 1,000 a month | Unlimited | Unlimited |
| Bot chat sessions | 25,000 a month | 50,000 a month | 200,000 a month |
| User profiles | 4 | 6 | 13 |
| Messaging channels (WhatsApp, Instagram, Messenger, Telegram) | Included | Included | Included |
| Lead and company scoring | Included | Included | Included |
| Chat routing, transfer and translation | Included | Included | Included |
| Audio, video calls and screen sharing | Included | Included | Included |
| Workflows | Included | Included | Included |
| Conversation monitor | Not included | Included | Included |
| Dynamic FAQs | Not included | Included | Included |
| Real-time reporting | Not included | Included | Included |
| Custom widgets | Not included | Included | Included |
| Answer Bot | Not included | Not included | Included |
| Company profile enrichment | Not included | Not included | Included |
| Audit logs | Not included | Not included | Included |
| Cloud telephony and PBX integration | Not included | Not included | Included |
From the vendor's pricing page: zoho.com/salesiq/pricing.html, 9 Nov 2026
Prices as of October 2026 · per operator per month · converted from Zoho's USD list price · exclude VAT (5%). Prices in OMR at the fixed exchange rate; your quote confirms the final price. Zoho SalesIQ is also part of Zoho One in Oman.
Chatbot building, WhatsApp connection and support are charged at OMR 25 an hour, excluding VAT.
Monthly prices, paid annually upfront with a 12-month commitment. Deployment, migration, training and support are charged separately.
Implementation
Timelines are indicative estimates, not fixed commitments: they depend on channels, bot scope and how quickly your team decides.
Rollout plan
every Zoho app we deploy for Omani companies.
where chat leads are followed up.
where chat requests become tickets.
features and plans in full.
Zoho SalesIQ costs OMR 2.716 per operator per month for Basic, OMR 4.947 for Professional and OMR 7.760 for Enterprise on annual billing, as of October 2026, converted from Zoho's USD list price at the fixed rate. A free plan lets you start on one website. Add 5% VAT.
Yes. We build the Zobot chatbot in Arabic and English from your approved answers, so visitors get replies in their language. When the bot cannot answer, it hands the chat to one of your operators.
Yes. Zoho SalesIQ connects to WhatsApp Business, so the same bot and operators answer customers on WhatsApp as on your website, and every conversation is logged.
Yes. A visitor's name, number and the pages they viewed are saved to Zoho CRM as a lead or contact, so the sales team follows up with context. Service requests can go to Zoho Desk as tickets.
Tell us which questions customers ask most and which channels they use, and we will recommend a Zoho SalesIQ plan with an OMR quote.
