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Microsoft 365 · UAE · Dubai office

Microsoft 365 inUAE

Outlook, Teams, Office apps and Copilot for UAE companies, with data held in Microsoft's UAE datacentres for tenants created in the UAE, and invoices in dirhams from our office in JLT, Dubai.

Your local office

Gulf Infotech Dubai office

Delivery is remote, by our specialised engineering teams.

Support: Sunday to Friday, 8:30 am – 6:00 pm GST

Gulf Infotech FZCOOffice 3306-4, 33rd Floor, BB1 Tower, Mazaya Business Avenue, JLT, PO Box 211860, Dubai, UAE Sales: +971 4 447 5814
Hours
Monday to Friday, 8:30 am to 6:00 pm

Why Gulf Infotech

Who you deal with in the UAE

  • Microsoft Solutions Partner for Modern Work

    (Microsoft 365).

  • Gulf Infotech FZCO, Dubai

    part of a group in business since 2007 with 1,500+ active cloud customers across the Middle East.

Some of the clients we work with

  • Aflag Pharmacy
  • OOSC

Microsoft 365 in the UAE costs from AED 25.76 per user per month for Business Basic, billed annually, plus 5% VAT. A tenant created in the UAE stores mail, files, Teams chats and Copilot interactions in Microsoft's Dubai and Abu Dhabi datacentres; Microsoft's full commitment that they stay there comes with Advanced Data Residency. Gulf Infotech, a Microsoft Solutions Partner with an office in Dubai, serves companies in all seven emirates (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah).

Apps in every Microsoft 365 business plan

  • Outlook
  • Microsoft Teams
  • Word
  • Excel
  • PowerPoint
  • OneDrive
  • SharePoint
  • Exchange Online
  • Copilot

How much does Microsoft 365 cost in the UAE?

Microsoft 365 in the UAE costs AED 25.76 to AED 117.76 per user per month on the Business plans, before 5% VAT.

  • Business Premium with Copilot

    AED117.76

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 123.65
    • 25 users, per year excl. VAT: 35,328.00
  • Business Standard with Copilot

    AED86.48

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 90.80
    • 25 users, per year excl. VAT: 25,944.00
  • Microsoft 365 E3

    AED143.52

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 150.70
    • 25 users, per year excl. VAT: 43,056.00
  • Microsoft 365 E5

    AED220.80

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 231.84
    • 25 users, per year excl. VAT: 66,240.00
  • Microsoft 365 E7

    AED364.32

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 382.54
    • 25 users, per year excl. VAT: 109,296.00
  • Business Basic

    AED25.76

    per user per month, billed annually (annual upfront commitment) · excl. VAT

    • Incl. 5% VAT: AED 27.05
    • 25 users, per year excl. VAT: 7,728.00

Prices as of October 2026 · per user per month, billed annually (annual upfront commitment) · exclude VAT (5%). Add-ons in AED: Copilot Business 66.24 (a limited-time offer price; regular 77.28), Microsoft 365 Copilot for Enterprise 110.40, Teams Phone Standard 36.80. Plan details: Microsoft 365 pricing. We recommend the plans with Copilot built in; standalone Business Standard and Business Premium plans without Copilot are also available, with pricing on request from Gulf Infotech (contact us). E3, E5, E7, the Copilot add-ons, Defender for Business, Defender for Office 365, Intune, Windows 365, Power BI and the Education plans are all supplied in the UAE.

Licences are one component: deployment and security configuration, migration, training and support are separate, paid components, quoted for your requirement.

Example: a Dubai trading company of 25 staff that puts 10 warehouse and sales users on Business Basic and 15 office users on Business Premium: pays AED 1,766.40 + 257.60 = AED 2,024.00 a month before VAT, instead of AED 2,944.00 with everyone on Premium.

At a glance

Keep your Microsoft 365 data in the UAE

Microsoft runs Microsoft 365 from datacentres in Dubai and Abu Dhabi (in service since 2019). A tenant created in the UAE (its default geography is the UAE) stores its data in Microsoft's UAE data centres. For Microsoft's full commitment that data at rest stays in the UAE for the services ADR covers, the tenant needs Microsoft's Advanced Data Residency (ADR) licence, on 100% of the tenant's paid licences. ADR does not move a tenant: one created outside the UAE, or before the UAE datacentres opened and stored elsewhere, needs a migration to a new tenant created in the UAE.

Keep your Microsoft 365 data in the UAE
DataWithout ADRWith Advanced Data Residency
Exchange Online mailboxesHeld in UAE data centres, without Microsoft's full commitmentCommitted in the UAE
SharePoint and OneDrive filesHeld in UAE data centres, without Microsoft's full commitmentCommitted in the UAE
Teams chats and Stream meeting recordingsHeld in UAE data centres, without Microsoft's full commitmentCommitted in the UAE
Microsoft 365 Copilot and Copilot Chat interactionsHeld in UAE data centres, without Microsoft's full commitmentCommitted in the UAE
Defender for Office P1 and built-in mail protectionNo country commitmentCommitted in the UAE
Microsoft 365 web apps and Viva ConnectionsNo country commitmentCommitted in the UAE
Selected Purview services: Audit, Data Lifecycle Management, DLP, Information Barriers, Information ProtectionNo country commitmentCommitted in the UAE
A tenant created outside the UAE, or before the UAE datacentres openedNot in the UAENot moved: ADR does not move a tenant. It needs a migration to a new UAE tenant, which we run as a paid project

Source: Microsoft Learn, Microsoft 365 data residency and Advanced Data Residency (April 2026). Your admin centre's Data location card shows where your tenant was created and where its data is today.

Good to know

Who needs Advanced Data Residency in the UAE?

ADR is for tenants created in the UAE that need full assurance that their data at rest stays in the UAE. Without it, a UAE tenant's data is held in UAE data centres but without Microsoft's full commitment. It is worth adding in three cases:

  • Organisations with stricter requirements: government entities, financial services, healthcare and others whose compliance team, contracts or policy ask for Microsoft's commitment that data at rest stays in the UAE.
  • Organisations that need Microsoft's commitment, not only UAE hosting: a tenant created in the UAE holds its data in UAE data centres, but Microsoft commits to it only with ADR.
  • Security and compliance data in-country: organisations that need Defender for Office, audit, DLP or information protection data held in the UAE.
admin.microsoft.com

Settings › Org settings

Data location

Your tenant's core data is stored in

United Arab Emirates

  • Exchange OnlineUAE
  • SharePointUAE
  • OneDriveUAE
  • Teams chatsUAE
  • Copilot interactionsUAE

A tenant created in the UAE stores its data (Exchange mail, SharePoint and OneDrive files, Teams chats, Copilot interactions) in Microsoft's UAE data centres. For Microsoft's full commitment that data at rest stays in the UAE, the tenant needs Advanced Data Residency on 100% of paid licences. ADR is required for in-country data residency. Our service: a full audit of your tenant, provisioning, the ADR licences, and, if the tenant was created elsewhere, migration from the older tenant to a new UAE tenant (ADR does not move a tenant).

Good to know

How is ADR licensed in the UAE?

  • Eligible tenants: the tenant's default geography must be the UAE, one of Microsoft 365's Local Region Geographies.
  • Base plans: ADR is added to Microsoft 365 Business Basic, Standard or Premium; Microsoft 365 E3, E5, F1 or F3; Office 365 E1, E3, E5 or F3; Exchange Online, SharePoint or OneDrive Plan 1 or 2; or Teams Enterprise or Essentials.
  • 100% of paid licences: every paid licence in the tenant must be matched by an ADR add-on (Multi-Geo licences count towards it). Below 100%, Microsoft makes no commitment and may move the tenant out of the UAE geography.
  • Multi-Geo instead: if different users' data has to be stored in different countries, Microsoft 365 Multi-Geo is the option.
  • Price: quoted with your licences.
admin.microsoft.com
Microsoft 365 admin center

Billing › Licences

  • Business Basic12/15 assigned
  • Business Standard with Copilot20/20 assigned
  • Business Premium with Copilot8/10 assigned
Assign licences

How it works

How do we set up ADR, or move you to a UAE tenant?

Microsoft 365 in-country data residency is available in the UAE, and Microsoft's Advanced Data Residency (ADR) licence is required to meet in-country data residency requirements. Our UAE data residency service covers the full audit of your tenant, provisioning, the migration of your data from the older tenant into a UAE-based Microsoft 365 tenant, and the ADR licences that keep your data resident in the UAE. ADR does not move a tenant, and no licence edition or add-on can. If your tenant was created outside the UAE, the way in is a migration to a new tenant created in the UAE, which Gulf Infotech runs as a paid project.

  1. Step 1

    Audit your tenant

    we check where your tenant was created and read the Data location card with you (Microsoft 365 admin centre > Settings > Org settings > Organization profile > Data location).

  2. Step 2

    Size and order ADR

    we count your paid licences and quote ADR for all of them, with any base plans you still need.

  3. Step 3

    If the tenant was created elsewhere, plan the migration

    we quote a migration to a new UAE tenant as a paid project: mail, files, Teams and settings, with a cut-over plan.

  4. Step 4

    Migrate

    we create the UAE tenant, move your data and users, and switch mail over with minimal disruption.

  5. Step 5

    Confirm

    we check with you that the Data location card shows the UAE and that ADR covers every paid licence.

Good to know

Who decides the data requirements for Microsoft 365?

Your compliance team and legal adviser decide the requirements; Microsoft 365 gives you the controls, and we configure them to match: UAE data centre storage for tenants created in the UAE, with Microsoft's full commitment through ADR, multi-factor sign-in, sensitivity labels, Purview retention and DLP, and audit logs. Before go-live we check with you where the tenant was created.

Good to know

Do you invoice in AED with UAE VAT?

Yes. Gulf Infotech FZCO in Dubai invoices in AED with 5% VAT shown, so VAT-registered companies can claim it back in their FTA return. Every invoice carries our TRN. The UAE's e-invoicing system starts on 1 January 2027 for businesses with revenue of AED 50 million or more and on 1 July 2027 for the rest; if your accounts run on Zoho Books, see UAE e-invoicing.

Gulf Infotech FZCO
Tax invoiceGulf Infotech FZCOInvoiced in AED
Microsoft 365 Business Premium with Copilot25 users × 12 months, billed annuallyAED 35,328.00
VAT 5%
AED 1,766.40
Total
AED 37,094.40

What we do

What local support do UAE customers get?

Dubai office in JLT

office open Monday to Friday; support runs Sunday to Friday, 8:30 am to 6:00 pm GST.

Across the Emirates

all seven emirates (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah) get the same service, delivered remotely.

Arabic and English

support, Copilot workshops and user guides in both.

Weekend cutovers

mail moves typically run Friday evening into the Saturday–Sunday weekend. See Microsoft 365 migration.

FAQ

Frequently asked questions

How much does Microsoft 365 cost in the UAE?

Microsoft 365 in the UAE costs AED 25.76 per user per month for Business Basic, AED 86.48 for Business Standard with Copilot and AED 117.76 for Business Premium with Copilot, billed annually, as of October 2026. Add 5% VAT. Enterprise E3 is AED 143.52 and E5 AED 220.80. Gulf Infotech invoices in AED from Dubai.

Is Microsoft 365 data stored in the UAE?

A tenant created in the UAE stores its data in Microsoft's UAE data centres in Dubai and Abu Dhabi. For Microsoft's full commitment that data at rest stays in the UAE for the services ADR covers, the tenant needs the Advanced Data Residency licence on 100% of your paid licences. A tenant created outside the UAE, or before the UAE datacentres opened, stays where it is: ADR does not move it, and it needs a migration to a new UAE tenant, which we run as a paid project. Your admin centre's Data location card shows where the tenant is, and we check it before any project.

Do we need Advanced Data Residency in the UAE?

If your tenant was created in the UAE and you need full assurance that its data at rest stays in the UAE, yes: Microsoft's full commitment comes only with ADR. It covers mail, files, Teams and Copilot data, plus Defender for Office, the web apps, Viva Connections and selected Purview services. ADR does not move a tenant created elsewhere; that needs a migration to a new UAE tenant, a paid project. Every paid licence in the tenant needs an ADR add-on, quoted with your licences.

Do you certify that our Microsoft 365 setup is compliant?

Your compliance team and legal adviser decide the requirements and confirm compliance. Microsoft 365 gives you controls such as UAE data centre storage (committed with ADR), multi-factor authentication, sensitivity labels, retention and audit logs, and we set up those controls to match your requirements.

Do you serve companies in Abu Dhabi and Sharjah?

Yes. We serve Microsoft 365 customers across the Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah and Umm Al Quwain. Licensing, migration, Copilot setup and support run remotely from our Dubai office, so the service is the same in every emirate. Training can be live online or in person.

Can we buy Microsoft 365 for a free-zone company?

Yes. We license Microsoft 365 for mainland and free-zone companies alike, including JAFZA, DMCC, DIFC and ADGM entities, and invoice the licensed entity in AED. Each entity can have its own tenant, or several group companies can share one tenant with separate domains. We recommend the setup based on how your group shares files and email.

Is Microsoft Teams calling allowed in the UAE?

Teams chat, meetings and calls between Teams users work in the UAE for business tenants. Calling ordinary phone numbers from Teams (Teams Phone with PSTN) needs a licensed local telecom route, so availability depends on your carrier. Tell us how your office phones work today and we will confirm the options before you buy Teams Phone licences.

Customer stories

Customer stories in the UAE

All customer stories
  • Our longstanding relationship with Gulf Infotech has been built on trust, professionalism, and reliable service. Their expertise in Microsoft solutions, responsive technical support, and commitment to understanding our business needs have made them a dependable technology partner. We sincerely value their continued support and dedication to service excellence.
    Mateen, Al Jaroodi
    • Microsoft 365

Ready when you are

Get Microsoft 365 pricing for your UAE company

Tell us your user count and current email system, and we will send a plan mix and an AED quote with VAT shown.

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