Zoho Authorized Partner · UAE · Dubai office in JLT
IT and business apps for startups in the UAE
Business email, Zoho Books for VAT and e-invoicing, and Zoho One for mainland and free-zone companies formed in the last two years, set up from Dubai at AED 200 an hour instead of AED 250. A 5-hour quick start costs AED 1,000.
Why UAE startups set up Zoho with us
- One of the oldest Google Cloud and Zoho partners in the UAEA Zoho Authorized Partner and a Google Cloud Premier Partner.
- Dubai office in JLT since 2012Trading as Gulf Infotech FZCO and invoicing in AED.
- All seven emiratesAbu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
- 1,500+ active cloud customersAcross the Middle East.
In short
Startups in the UAE can set up business email, Zoho Books and Zoho One with Gulf Infotech, one of the oldest Zoho partners in the UAE, at AED 200 an hour instead of AED 250, excluding 5% VAT. Mainland and free-zone companies formed within the last two years qualify. Licences cost the vendor's list price, and Zoho Books starts at AED 60 a month.
Country pages
Which package fits a UAE startup?
Pick one of three starting points. Each one is licences plus our setup hours at the startup rate.
- Start: Zoho Workplace and Zoho BooksBusiness email on your domain with Zoho Mail, plus quotations, tax invoices and VAT returns in Zoho Books.
- Zoho One, the full package (recommended)Email, Books, CRM with automation and 50+ apps on one licence, so you grow without switching systems.
- Add-on: Zoho POSCounter billing and stock for shops, cafés and outlets. Zoho POS is not part of Zoho One.
- Option: Google Workspace instead of Zoho WorkplaceFor digital-native teams who already work in Gmail, Docs and Meet.
Pricing
What does a startup pay in the UAE?
You pay the vendor's list price for licences and AED 200 an hour for our Zoho setup, development and support, instead of our standard AED 250. Google Workspace setup and training cost 20% off our quoted price. Gulf Infotech FZCO in Dubai invoices you in AED.
Package: Quick start
- What's included
- Basic setup and business email
- Hours
- 5
- Standard price
- AED 1,250
- Startup price
- AED 1,000
Package: Multi-app setup
- What's included
- Basic configuration of up to 5 applications
- Hours
- 20
- Standard price
- AED 5,000
- Startup price
- AED 4,000
Startups can begin with one of two packages of hours:
The hours in each package are capped as the SLA, so you know the price before we start. A full basic setup of everything a startup needs typically takes about 25 hours (an indicative estimate that depends on your requirements); we quote bigger needs at the startup rate. Licences are extra, at the vendor's list price.
Prices as of October 2026 · package prices and hourly rates; Zoho Books at Zoho's own UAE-edition prices · exclude VAT (5%).
The startup rate covers your first project, for one year, on services only. Licences stay at the vendor's list price, and vendor startup programmes or credits are each vendor's own decision. Zoho One starts at AED 135 per employee per month and Zoho Workplace Standard at AED 10.95 per user per month, billed annually, at Zoho's own UAE prices, plus 5% VAT.
Monthly prices, paid annually upfront with a 12-month commitment. Deployment, migration, training and support are charged separately.
On the ground
What does a startup in your industry need in the UAE?
- Trading companyZoho Books for quotations and tax invoices with 5% VAT, Zoho Inventory for stock, and Zoho POS if you also sell over a counter. See IT for trading companies.
- Retail shop, café or outletZoho POS at the counter, linked to Zoho Books so each day's sales, stock and VAT reach your accounts. See IT for retail.
- E-commerce startupWe build your e-commerce website on Zoho Commerce, or as a custom Next.js site, and connect it to Zoho Books, your payment gateway and your stock, so online orders reach your books in AED. Hosting comes from our website hosting and security service.
- Digital or SaaS startupGoogle Workspace or Zoho One for the team, and cloud hosting for your web app. See digital-native businesses.
- Service firm or agencyZoho One, with Zoho CRM for clients, Zoho Projects for delivery and Zoho Books for invoicing.
Good to know
Do UAE startups need e-invoicing from the start?
Plan for it now. According to Zoho's summary of the Ministry of Finance timeline, businesses with revenue below AED 50 million appoint an accredited service provider by 31 March 2027, and e-invoicing becomes mandatory for them on 1 July 2027. Zoho is a Ministry of Finance accredited eInvoicing Service Provider.
In Zoho Books, the e-invoicing add-on is available from the Professional plan, with the first 100 transactions free. A startup that begins on Standard can move up when it needs e-invoicing. Details are on e-invoicing in the UAE; your tax adviser confirms when the mandate applies to you.
Product pages
Zoho apps we set up in the UAE
- Zoho BooksZoho Books set up for VAT in the UAE, Saudi Arabia, Oman and Bahrain, plus UAE and ZATCA e-invoicing.
- Zoho CRMZoho CRM set up by a Zoho Authorized Partner in Dubai, Muscat and Doha: Arabic RTL, WhatsApp, 3CX, local SMS and payment gateways, and property portals.
- Zoho DeskZoho Desk for every customer-facing team: support, receivables, payables, feedback and surveys, with email, WhatsApp and phone tickets and full Arabic RTL.
- Zoho OneZoho One rolled out in phases by a Zoho Authorized Partner: CRM and Books first, then Desk and Projects.
- Zoho AnalyticsZoho Analytics dashboards and reports built by a Zoho Authorized Partner: data from Zoho Books, CRM, files and databases, Ask Zia AI, and USD list prices.
- Zoho InventoryZoho Inventory for trading and retail in the Middle East: multi-warehouse stock, batch tracking, VAT and Books sync, from $15 per organization a month.
- Zoho ProjectsZoho Projects for project teams in the Middle East: Gantt charts, timesheets, budgets, GCC work weeks and billing in Zoho Books, from a partner since 2007.
- Zoho SalesIQZoho SalesIQ live chat for websites in the Middle East: Arabic chat widget, WhatsApp, chatbots, visitor tracking and leads into Zoho CRM.
- Zoho WorkplaceZoho Workplace and Zoho Mail: email, WorkDrive, intranet, meetings and documents in one suite, set up and migrated by a Zoho partner.
- Zoho Workplace supportZoho Mail and Zoho Workplace support from a Zoho Authorized Partner in Dubai, Muscat and Doha: mailboxes, DNS records, mail delivery, security and apps.
- Zoho AssistZoho Assist remote support software for IT and service teams in the Middle East: attended and unattended access, Zoho Desk tickets, Arabic help.
- Zoho Finance PlusZoho Finance Plus for firms in the Middle East: Books, Inventory, Billing, Expense and Commerce in one plan, $199 per organization a month, VAT-ready.
- Zoho FSMZoho FSM field service management software: work orders, dispatch, a technician app, signed service reports and invoicing, priced per appointment.
- Zoho MCPZoho MCP set up safely: connect Zoho CRM, Books and Desk to Claude, Gemini or ChatGPT with scoped permissions, approvals and staff training.
- Zoho POSZoho POS for shops and chains in the Middle East: billing, stock, VAT, offline mode and Zoho Books, set up by a local Zoho Authorized Partner.
- Zoho SignZoho Sign set up for GCC contracts: UAE and Saudi data centres, emdha and Nafath signing in KSA, templates, audit trails and Zoho CRM links.
- Migrate to ZohoMigrate to Zoho from Tally, QuickBooks, Xero, Excel, Salesforce, HubSpot or Freshdesk with Zoho's official tools.
- Zoho supportZoho support and development in the Middle East: new features, API and payment gateway integrations, automations and Blueprints in Zoho CRM, Desk and Books.
- Zoho e-procurementZoho e-procurement for companies in the Middle East: requests, RFQs, supplier portal, POs, approvals and bill matching in Zoho Procurement or Zoho Books.
- Zoho VaultZoho Vault business password manager, set up across the Middle East: shared team passwords, zero-knowledge encryption, SSO and access audits.
- Pest control software with Zoho FSMPest control software on Zoho FSM for Oman, the UAE and Qatar: recurring treatment plans, technician app, job sheets, signed service reports and invoices.
- Cleaning services software with Zoho FSMCleaning services software on Zoho FSM for Oman, the UAE and Qatar: recurring cleans, crews, checklists, photos, signed service reports and invoicing.
- CAFM software for facility management, built on Zoho FSMCAFM software on Zoho FSM for FM companies in the UAE, Qatar and Oman: work orders, PPM, assets, tenant requests and invoicing, and what it does not cover.
- Ompay payment gateway integrationOmpay payment gateway integration for businesses in Oman: payment links on Zoho Books invoices, Zoho CRM, Zoho Commerce, Zoho Creator and your website.
- Thawani payment gateway integrationThawani payment gateway integration for businesses in Oman: online payments on your website, Zoho Commerce, Zoho Creator portals, Zoho Books and Zoho CRM.
How we work
Five separate components, quoted for your requirement
Each part is its own line on the quote, so you buy only what you need. Migration is always a separate, paid component.
- 01Deployment and securityApps and editions chosen, then modules, fields, roles, approval rules, VAT and Arabic templates set up, with two-factor sign-in through Zoho Accounts.Open page
- 02MigrationCustomers, items, opening balances and CRM history moved from your current accounting or CRM, reconciled before cut-over.Open page
- 03LicencesSingle apps or Zoho One, compared on your headcount, at Zoho's own regional list prices and on a local invoice.Open page
- 04TrainingFinance, sales and support staff trained in English or Arabic in live online sessions, plus admin handover.Open page
- 05SupportLocal support Sunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely, for the apps we set up and the ones you already run.Open page
Delivery
How do you get the startup rate in the UAE?
- 1Send your documentsYour mainland or free-zone trade licence showing the formation date.
- 2We confirmOur Dubai team checks that the company was formed within the last two years and confirms the startup rate in writing. The Riyada card route is for Oman only.
- 3We planWe agree the apps and the number of users, pick the 5-hour quick start or the 20-hour multi-app setup, or price a bigger setup, and send a quote in AED with 5% VAT shown.
- 4We set upYour domain and mailboxes, Zoho Books on the UAE edition with your TRN, VAT settings and Arabic and English invoice templates, and Zoho CRM if you chose Zoho One.
- 5We trainShort sessions for your team in English or Arabic, then support from Dubai at the startup rate during your first year.
On the ground
What do UAE startups get from day one?
- VAT-ready invoicingZoho Books on Zoho's UAE edition, with 5% VAT, tax invoices in Arabic and English and VAT returns sent to EmaraTax.
- Data in the UAEZoho accounts registered in the UAE are served from Zoho's UAE data centre.
- Email on your own domainZoho Mail or Google Workspace, with SPF, DKIM and DMARC records so other mail servers trust your messages.
- A sales pipelineZoho CRM stages, website lead capture and follow-up automation on Zoho One.
- Digital from day oneFor digital-native businesses that run on cloud apps from the start, a simple setup you can run yourselves.
Visit or call
Gulf Infotech Dubai office
Support: Sunday to Friday, 8:30 am to 6:00 pm GST
FAQ
Frequently asked questions
Who qualifies for the startup rate in the UAE?
Mainland and free-zone companies formed within the last two years qualify. Send us a valid trade licence that shows the formation date. Once our Dubai team confirms it, our Zoho setup, development and support hours cost AED 200 instead of AED 250, excluding 5% VAT. Licences stay at the vendor's list price. The Riyada card route, which ignores company age, applies in Oman only.
How long does the startup rate last?
The startup rate covers your first project with us, for one year, and applies to our services only: Zoho setup, development and support, and Google Workspace setup and training. Licences stay at the vendor's list price throughout. Your quote in AED shows the hours at the startup rate, so you know your costs before work starts.
Which startup package should we choose?
Choose the 5-hour quick start, AED 1,000 at the startup rate, if you need basic setup and business email on your domain. Choose the 20-hour multi-app setup, AED 4,000, for basic configuration of up to five applications, such as Zoho Books, Zoho CRM and Zoho POS. A full basic setup typically takes about 25 hours, and we quote bigger needs. Prices exclude VAT, and licences are extra.
Can we start with email only?
Yes. Many UAE startups begin with Zoho Workplace for business email on their own domain and add Zoho Books when they register for VAT or send their first tax invoice. Email still needs setup: the domain, mailboxes and SPF, DKIM and DMARC records. You can move to Zoho One later and keep the same email addresses.
Is Zoho POS part of Zoho One?
No. Zoho POS is a separate Zoho subscription and is not included in Zoho One. Shops, cafés and outlets in the UAE add Zoho POS on top of Zoho One or Zoho Books, and we connect it so counter sales reach your books with 5% VAT. We size the POS licences to your outlets and counters.
Should we choose Google Workspace or Zoho Workplace?
Choose Zoho Workplace if you want email in the same account as Zoho Books and Zoho CRM, or plan to move to Zoho One. Choose Google Workspace if your team already works in Gmail, Docs and Meet. Both connect to Zoho CRM. As a Zoho Authorized Partner and Google Cloud Premier Partner in Dubai, we recommend whichever suits your team.
Do the Zoho apps work in Arabic?
Yes. Zoho CRM and Zoho Desk support Arabic, Zoho Books on the UAE edition produces tax invoices in Arabic and English, and Zoho Mail supports Arabic too. Our Dubai team trains your staff in English or Arabic and supports you in both languages, Sunday to Friday, 8:30 am to 6:00 pm GST.
Country pages
IT, email and business apps for startups in the other GCC countries
Talk to our Dubai team about your startup
Send your trade licence and the size of your team, and we will recommend a package with an AED quote at the startup rate.
Call an office
- Dubai+971 4 447 5814
- Muscat+968 2200 6677
- Doha+974 7471 2837
Support: Sunday to Friday, 8:30 am to 6:00 pm GST