Zoho Authorized Partner · Oman · Muscat head office since 2007
IT and business apps for startups in Oman
Business email, Zoho Books for Omani VAT and Zoho One for new companies and Riyada card holders, set up from Muscat at OMR 20 an hour instead of OMR 25. A 5-hour quick start costs OMR 100.
Why Omani startups set up Zoho with us
- First and oldest Zoho partner in OmanAnd a Zoho Authorized Partner.
- First and oldest Google Cloud partner in OmanAnd a Google Cloud Premier Partner, so Google Workspace is an equal option.
- Head office in Muscat since 2007Trading as Gulf Infotech LLC and invoicing in OMR.
- 1,500+ active cloud customersAcross the Middle East.
In short
Startups in Oman can set up business email, Zoho Books and Zoho One with Gulf Infotech, the first and oldest Zoho partner in Oman, at OMR 20 an hour instead of OMR 25, excluding 5% VAT. Companies formed within the last two years qualify, and so do holders of a valid Riyada card, whatever the company's age. Licences cost the vendor's list price.
Product pages
Which package fits an Omani startup?
Pick one of three starting points. Each one is licences plus our setup hours at the startup rate.
- Start: Zoho Workplace and Zoho BooksBusiness email on your domain with Zoho Mail, plus quotations, tax invoices and 5% VAT in Zoho Books.
- Zoho One, the full package (recommended)Email, Books, CRM with automation and 50+ apps on one licence, so you grow without switching systems.
- Add-on: Zoho POSCounter billing and stock for shops, cafés and outlets. Zoho POS is not part of Zoho One.
- Option: Google Workspace instead of Zoho WorkplaceFor digital-native teams who already work in Gmail, Docs and Meet.
More from the same team
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Analytics
- Zoho Assist
- Zoho Finance Plus
- Zoho FSM
- Zoho Inventory
- Zoho MCP
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Workplace
- Zoho Workplace support
- Migrate to Zoho
- Zoho support
- Zoho e-procurement
- Zoho Vault
- Pest control software with Zoho FSM
- Cleaning services software with Zoho FSM
- CAFM software for facility management, built on Zoho FSM
- Ompay payment gateway integration
- Thawani payment gateway integration
Pricing
What does a startup pay in Oman?
You pay the vendor's list price for licences and OMR 20 an hour for our Zoho setup, development and support, instead of our standard OMR 25. Google Workspace setup and training cost 20% off our quoted price. Gulf Infotech LLC in Muscat invoices you in OMR.
Package: Quick start
- What's included
- Basic setup and business email
- Hours
- 5
- Standard price
- OMR 125
- Startup price
- OMR 100
Package: Multi-app setup
- What's included
- Basic configuration of up to 5 applications
- Hours
- 20
- Standard price
- OMR 500
- Startup price
- OMR 400
Startups can begin with one of two packages of hours:
The hours in each package are capped as the SLA, so you know the price before we start. A full basic setup of everything a startup needs typically takes about 25 hours (an indicative estimate that depends on your requirements); we quote bigger needs at the startup rate. Licences are extra, at the vendor's list price.
Prices as of October 2026 · package prices and hourly rates; Zoho Books converted from Zoho's USD list price for Oman at the fixed exchange rate, your quote confirms the final price · exclude VAT (5%).
The startup rate covers your first project, for one year, on services only. Licences stay at the vendor's list price, and vendor startup programmes or credits are each vendor's own decision. Zoho One starts at OMR 14.356 per employee per month and Zoho Workplace Standard at OMR 1.164 per user per month, billed annually, converted from Zoho's USD list price at the fixed exchange rate; your quote confirms the final price.
Monthly prices, paid annually upfront with a 12-month commitment. Deployment, migration, training and support are charged separately.
On the ground
What does a startup in your industry need in Oman?
- Trading companyZoho Books for quotations, tax invoices and 5% VAT, Zoho Inventory for stock, and Zoho POS if you also sell over a counter. See IT for trading companies.
- Retail shop, café or outletZoho POS at the counter, linked to Zoho Books so each day's sales, stock and VAT reach your accounts. See IT for retail.
- E-commerce startupWe build your e-commerce website on Zoho Commerce, or as a custom Next.js site, and connect it to Zoho Books, the Thawani or Ompay payment gateway and your stock, so online orders reach your books in OMR. Hosting comes from our website hosting and security service.
- Digital or SaaS startupGoogle Workspace or Zoho One for the team, and cloud hosting for your web app. See digital-native businesses.
- Service firm or agencyZoho One, with Zoho CRM for clients, Zoho Projects for delivery and Zoho Books for invoicing.
Good to know
Who counts as a startup in Oman?
Two kinds of company qualify. The first is a company formed within the last two years: send a valid commercial registration that shows the formation date. The second is a holder of a valid Riyada (Entrepreneurship) card from the SME Development Authority, whatever the company's age: the card replaces the two-year rule, so send a copy of it.
We are not part of the Riyada programme and do not act for the SME Development Authority. The card is simply one of the documents we accept to confirm you are a new or small business. The startup rate covers our services on your first project, for one year: Zoho setup, development and support, and Google Workspace setup and training. Licences stay at the vendor's list price.
How we work
Five separate components, quoted for your requirement
Each part is its own line on the quote, so you buy only what you need. Migration is always a separate, paid component.
- 01Deployment and securityApps and editions chosen, then modules, fields, roles, approval rules, VAT and Arabic templates set up, with two-factor sign-in through Zoho Accounts.Open page
- 02MigrationCustomers, items, opening balances and CRM history moved from your current accounting or CRM, reconciled before cut-over.Open page
- 03LicencesSingle apps or Zoho One, compared on your headcount, at Zoho's own regional list prices and on a local invoice.Open page
- 04TrainingFinance, sales and support staff trained in English or Arabic in live online sessions, plus admin handover.Open page
- 05SupportLocal support Sunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely, for the apps we set up and the ones you already run.Open page
Delivery
How do you get the startup rate in Oman?
- 1Send your documentsYour commercial registration showing the formation date, or a copy of your Riyada card.
- 2We confirmOur Muscat team checks the documents and confirms the startup rate in writing.
- 3We planWe agree the apps and the number of users, pick the 5-hour quick start or the 20-hour multi-app setup, or price a bigger setup, and send a quote in OMR with 5% VAT shown.
- 4We set upYour domain and mailboxes, Zoho Books on the Oman edition with your VAT number, OMR as base currency and Arabic and English invoice templates, and Zoho CRM if you chose Zoho One.
- 5We trainShort sessions for your team in English or Arabic, then support from Muscat at the startup rate during your first year.
On the ground
What do Omani startups get from day one?
- Tax invoices for Omani VATZoho Books on Zoho's Oman edition, with the 5% standard and 0% zero rates and invoices in Arabic and English.
- Email on your own domainZoho Mail or Google Workspace, with SPF, DKIM and DMARC records set up so other mail servers trust your messages.
- A sales pipelineZoho CRM stages, website lead capture and follow-up automation on Zoho One.
- Digital from day oneFor digital-native businesses that run on cloud apps from the start, a simple setup you can run yourselves.
- Support from MuscatSunday to Friday, 8:30 am to 6:00 pm GST, delivered remotely to Muscat, Sohar, Salalah and Duqm.
Visit or call
Gulf Infotech Muscat office
Support: Sunday to Friday, 8:30 am to 6:00 pm GST
FAQ
Frequently asked questions
Who qualifies for the startup rate in Oman?
Companies formed within the last two years qualify, shown by a valid commercial registration with the formation date. Holders of a valid Riyada (Entrepreneurship) card from the SME Development Authority also qualify, whatever the company's age: send us a copy of the card. Once our Muscat team confirms the documents, our Zoho setup, development and support hours cost OMR 20 instead of OMR 25, excluding VAT.
How long does the startup rate last?
The startup rate covers your first project with us, for one year, and applies to our services only: Zoho setup, development and support, and Google Workspace setup and training. Licences stay at the vendor's list price throughout. Your quote in OMR shows the hours at the startup rate, so you know your costs before work starts.
Which startup package should we choose?
Choose the 5-hour quick start, OMR 100 at the startup rate, if you need basic setup and business email on your domain. Choose the 20-hour multi-app setup, OMR 400, for basic configuration of up to five applications, such as Zoho Books, Zoho CRM and Zoho POS. A full basic setup typically takes about 25 hours, and we quote bigger needs. Prices exclude VAT, and licences are extra.
Can we start with email only?
Yes. Many Omani startups begin with Zoho Workplace for business email on their own domain and add Zoho Books when they register for VAT or send their first tax invoice. Email still needs setup: the domain, mailboxes and SPF, DKIM and DMARC records. You can move to Zoho One later and keep the same email addresses.
Is Zoho POS part of Zoho One?
No. Zoho POS is a separate Zoho subscription and is not included in Zoho One. Shops, cafés and outlets in Oman add Zoho POS on top of Zoho One or Zoho Books, and we connect it so counter sales reach your books with the right VAT. We size the POS licences to your outlets and counters.
Should we choose Google Workspace or Zoho Workplace?
Choose Zoho Workplace if you want email in the same account as Zoho Books and Zoho CRM, or plan to move to Zoho One. Choose Google Workspace if your team already works in Gmail, Docs and Meet. We are the first and oldest partner in Oman for both Zoho and Google Cloud, so we recommend whichever suits your team.
Do the Zoho apps work in Arabic?
Yes. Zoho CRM and Zoho Desk support Arabic, Zoho Books on the Oman edition produces tax invoices in Arabic and English, and Zoho Mail supports Arabic too. Our Muscat team trains your staff in English or Arabic and supports you in both languages, Sunday to Friday, 8:30 am to 6:00 pm GST.
Country pages
IT, email and business apps for startups in the other GCC countries
Talk to our Muscat team about your startup
Send your commercial registration or Riyada card and the size of your team, and we will recommend a package with an OMR quote at the startup rate.
Call an office
- Muscat+968 2200 6677
- Dubai+971 4 447 5814
- Doha+974 7471 2837
Support: Sunday to Friday, 8:30 am to 6:00 pm GST