Training · Zoho Workplace · Online or in person
Zoho Workplacetraining
Hands-on sessions that get your staff working in Zoho Mail, Calendar, WorkDrive, Cliq and Meeting, and give your admins control of the Zoho Mail admin console.
- Online: live virtual class
- Offline: at your office
Plan a session
Pick a course and a format and we will propose an outline.
Step 1 of 2 · then your contact details
Zoho Workplace training from Gulf Infotech teaches staff to use Zoho Mail, Calendar, WorkDrive, Cliq, Meeting and the office editors, and teaches admins to manage users, domains and mail security. We run private sessions online or in person, in English or Arabic, across the Middle East. Gulf Infotech, in business since 2007, is a Zoho Authorized Partner.
The tools your staff already use, taught hands-on
Microsoft 365 Copilot
Outlook
Teams
Word
Excel
PowerPoint
SharePoint
Claude
Gemini
Gmail
Docs
Sheets
Slides
Google Workspace
Course summary
End-user course
Every session is a private booking for your company, charged separately from your Zoho licences.
Who is Zoho Workplace training for?
Offices that have just moved their email to Zoho Mail
from cPanel or GoDaddy mail, Exchange, Microsoft 365 or Google Workspace. See migration to Zoho.
Teams that have Zoho Workplace but use only the mailbox
and still keep files on laptops and chat on personal apps.
Companies already on Zoho Books or Zoho CRM
that want staff to see invoices and customer records from inside Mail.
Office managers and assistants
who run shared mailboxes, group calendars and meeting rooms.
IT staff and Zoho admins
who add users, manage the domain and set mail policies.
What will attendees be able to do after the course?
Organise Zoho Mail
with folders, tags, filters, search, signatures and shared mailboxes.
Plan their week in Zoho Calendar
share calendars and book meetings that open in Zoho Meeting.
Store and share files in WorkDrive
team folders with the right permissions, and sync them to the desktop.
Chat in Cliq channels
instead of long internal email threads, and start a call from a chat.
Edit together in Writer, Sheet and Show
and open Word, Excel and PowerPoint files without converting them by hand.
For admins: manage users, groups, aliases, domains, spam settings and multi-factor sign-in
from the admin console.
What does the syllabus cover?
The agenda and syllabus follow Zoho's own training structure, aligned with Zoho's certifications, and we fit the modules and timings to your team's requirement.
End-user course
Admin course
Module 1
Zoho Mail
folders, tags, filters, search, templates, signatures, shared mailboxes and the mobile app.
Module 2
Calendar and Meeting
shared and group calendars, meeting invitations, and running a Zoho Meeting call with screen sharing.
Module 3
WorkDrive
My Folders versus team folders, sharing links, permissions, version history and desktop sync.
Module 4
Cliq
chats, channels, mentions and quick calls for internal work.
Module 5
Writer, Sheet and Show
co-editing, comments, and working with Microsoft Office files.
Module 6
Zoho apps inside Mail
Zoho CRM records and Zoho Books transactions beside the email, where your company uses them.
Module 7
Admin console basics
users, groups, aliases, roles and licences.
Module 8
Domains and delivery
domain verification, MX, SPF, DKIM and DMARC records, and reading delivery logs.
Module 9
Security
multi-factor sign-in, password policies, spam and quarantine settings, and mail policies.
Module 10
WorkDrive and Cliq settings
team folder ownership, external sharing and channel rules.
Module 11
Day-to-day tasks
offboarding a leaver, moving a mailbox to another user, and when to contact support.
Session lengths and booking
There are no public Zoho Workplace classes. You choose the date and one of four packages: 1 hour, 2 hours, half a day (4 hours) or a full day (8 hours). For a first look at Zoho Workplace, an overview session runs 60 to 90 minutes; the longer packages depend on how hands-on you want the Zoho Workplace training to be, and we structure each one to your requirement. A short session in the first week after the switch to Zoho Mail helps most, while the change is still new. Ask us for a session.
Can training be part of our move to Zoho Workplace?
Yes. When we migrate your email to Zoho, we can schedule end-user sessions for the days after cut-over and an admin session for your IT staff before it. A corporate package can also cover several departments on different days, with examples from their own work. After go-live, our Zoho Workplace support team handles the questions that come up later.
Why learn Zoho Workplace with Gulf Infotech?
Zoho Authorized Partner with a large team of Zoho-certified engineers.
Taught by the team that migrates email to Zoho Mail so sessions cover the questions users ask in the first week.
- 1,500+
Since 2007 with 1,500+ active cloud customers and 350,000+ users migrated across the Middle East.
A Zoho Workplace webinar is planned for the end of November 2026 the date will be announced on our webinars page.
Zoho in your country
Zoho Workplace in the UAE
Dubai office, sessions in Dubai or online.
Zoho in Oman
Muscat head office, sessions in Muscat or online.
Zoho in Qatar
Doha office, sessions in Doha or online.
Zoho in Saudi Arabia
online sessions, served from Dubai.
Frequently asked questions
How long is the Zoho Workplace course?
Packages run for 1 hour, 2 hours, half a day (4 hours) or a full day (8 hours). A Zoho Workplace overview takes 60 to 90 minutes; longer packages depend on how hands-on you want it. One hour is enough for Zoho Mail and Calendar basics. A half day adds WorkDrive, Cliq and Meeting. The admin course usually needs a half or full day. We can split any package into shorter sessions.
Is there a separate Zoho Mail training?
Yes. If your company uses a mail-only plan such as Mail Lite or Mail Premium, we teach Zoho Mail, Calendar and the admin console only, and leave out WorkDrive, Cliq and the editors. Tell us your plan when you book, and the syllabus will match what your staff have.
Is the course available in Arabic?
Yes. We teach in English or Arabic, and can switch between the two for a mixed group. Zoho Mail supports an Arabic, right-to-left interface, so Arabic sessions can use the screens your staff will see. We also show how to set Arabic signatures and email templates.
Can staff use Outlook or their phone's mail app with Zoho Mail?
Yes on paid plans, which support IMAP, POP and ActiveSync, so Outlook and phone mail apps can connect. The Forever Free plan does not include them. The course covers the Zoho Mail web and mobile apps first, and shows how to connect Outlook where your company uses it.
Do we get a certificate?
Yes: paid, registered participants receive a certificate from Gulf Infotech. It records practical training with us; it is not a Zoho exam or a Zoho credential. If your HR team needs particular details on it, tell us when you book.
Is the training online or in person?
Both. Online sessions are live virtual classes with a trainer, which suits staff in several offices or countries. In-person sessions run at our offices in Muscat, Dubai and Doha. In both, attendees work in Zoho Workplace during the session rather than watching slides.
Plan Zoho Workplace training for your team
Tell us your Zoho plan, the number of users and the language they prefer, and we will suggest a package and a date.