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Trading and distribution · Importers, wholesalers and distributors · Oman, UAE, Qatar, Saudi Arabia

ERP and inventory management software for trading companies

We look at how stock, orders and invoices move through your business, then set up inventory, accounting and e-invoicing that match it, from a 5-person trader to a multi-warehouse distributor.

Who sets this up for you

  • Zoho Authorized Partner

    Microsoft Solutions Partner for Modern Work and Google Cloud Premier Partner.

  • Since 2007

    with 1,500+ active cloud customers across the Middle East.

  • Offices in Dubai, Muscat (head office) and Doha

    Saudi Arabia, Kuwait and Bahrain are served from Dubai.

  • 350,000+ users migrated

    since 2007.

  • Six GCC countries

    covered, English and Arabic support.

Partners and products we connect

  • Zoho Inventory
  • Zoho Books
  • Dynamics 365
  • Zoho CRM

An ERP for a trading company connects purchasing, stock in each warehouse, sales orders, invoicing and VAT in one system. Gulf Infotech (in the Middle East since 2007), a Zoho, Microsoft and Google partner, sets up Zoho Inventory with Zoho Books for most traders, and Dynamics 365 Business Central where volume or structure needs more.

The real problem

Where do trading companies lose money in their systems?

In stock nobody can find, and in invoices that do not match what left the warehouse. The typical picture: Tally or an old desktop package for accounts, a spreadsheet per warehouse, sales reps taking orders on WhatsApp, and month-end spent reconciling all three.

Batch and expiry dates live on paper.

Nobody trusts the stock figure, so buyers over-order.

From 2027, a second problem arrives.

E-invoicing in the UAE and Oman, and Saudi Arabia's ZATCA waves, mean a PDF from Word or Excel stops being a valid tax invoice for most B2B sales.

What we use

Which product solves which trading requirement?

Business requirement → Product we use → Outcome for you

Business requirementProduct we useOutcome for you
Stock in several warehouses, shops or free-zone sitesZoho Inventory multi-warehouse with transfer ordersOne stock figure per item per location, transfers tracked
Batch, serial number and expiry tracking (food, pharma, electronics, spares)Zoho Inventory serial and batch tracking with expiry datesSell first-expiring stock first and trace a batch to the customer
Buying: purchase orders, reorder points, backorders and dropshipZoho Inventory purchase orders, reorder points, backorders and dropshipmentsBuyers order when stock hits the reorder level, not by memory
Barcode receiving and pickingZoho Inventory barcode generation and scanningFewer picking errors and faster goods receipt
Customer-specific prices and sales reps on the roadZoho Inventory price lists; Zoho CRM mobile app for repsReps quote the right price and see stock before they promise delivery
Orders arriving on WhatsApp and phoneZoho CRM with WhatsApp; 3CX calls logged to the customerOrders and promises recorded on the account, not in a rep's phone
B2B customers ordering onlineA B2B ordering portal on Zoho Creator, linked to Zoho Inventory and Zoho BooksCustomer orders reduce the same stock as counter and phone sales, and invoice in Zoho Books
VAT returns, receivables and supplier billsZoho Books linked to Zoho Inventory, or Zoho Finance PlusInvoice from the sales order; VAT and ageing reports without spreadsheets
E-invoicing in the UAE and Saudi ArabiaZoho e-invoicing through Zoho BooksStructured e-invoices sent and reported in the format each tax authority requires
Several companies, complex costing or 50+ finance and warehouse usersDynamics 365 Business CentralOne ERP across entities, finance, sales, inventory and warehouse, with full localisation including Arabic for Oman, the UAE and Qatar
Management reports across sales, margin and stock agePower BI dashboards on your ERP dataOwners see margin by product and customer weekly, not at year end
Fake supplier emails changing bank detailsEmail security and DMARCInvoice-fraud emails blocked or flagged before finance pays
Accounting data and file server protectionBackup and disaster recoveryRestore yesterday's books if a laptop or server is lost or encrypted

Where to start

For a trader with up to about 20 staff, Zoho Inventory plus Zoho Books covers almost every row. Move to Business Central when you run several legal entities, have large finance and warehouse teams, or also manufacture (manufacturing is in Business Central Premium). Our Zoho Books vs Business Central comparison sets out the line.

What does Zoho Books and Zoho Inventory cost?

Zoho Books and Zoho Inventory are priced per organisation per month, not per user, which suits traders with many occasional users.

  • Zoho Inventory Standard

    USD15.00

    per organisation per month, billed annually · Price

    • What it includes: 500 orders, 2 users
  • Zoho Inventory Professional

    USD35.00

    per organisation per month, billed annually · Price

    • What it includes: Higher tier; limits on Zoho's plan page
  • Zoho Inventory Premium

    USD55.00

    per organisation per month, billed annually · Price

    • What it includes: Higher tier; limits on Zoho's plan page
  • Zoho Inventory Enterprise

    USD105.00

    per organisation per month, billed annually · Price

    • What it includes: Largest Inventory plan
  • Zoho Books Professional

    USD25.00

    per organisation per month, billed annually · Price

    • What it includes: 5 users
  • Zoho Finance Plus

    USD199.00

    per organisation per month, billed annually · Price

    • What it includes: 10 users; Books, Inventory, Billing, Expense, Checkout and Commerce

Prices as of October 2026 · per organisation per month, billed annually · exclude VAT (Oman and UAE 5%, Saudi Arabia 15%, Bahrain 10%, Qatar and Kuwait none). Zoho sets regional prices, so your country page may show official local prices. Business Central is quoted per project.

Licences are one component: deployment and security configuration, migration, training and support are separate, paid components, quoted for your requirement.

Monthly prices, paid annually upfront with a 12-month commitment.

GCC rules

Which GCC rules affect trading companies?

  • UAE e-invoicing

    Structured e-invoices through an accredited service provider become mandatory from 1 January 2027 for businesses with revenue of AED 50 million or more, and from 1 July 2027 for everyone else. The scope covers B2B and B2G sales, including exports and free-zone transactions; B2C is excluded for now. The Ministry of Finance is clear that PDFs and scans are not e-invoices. Zoho is an accredited service provider. See UAE e-invoicing.

  • Saudi Arabia ZATCA

    Phase 2 has rolled out in waves since 1 January 2023. Standard (B2B) invoices must be cleared by ZATCA before they reach the buyer, and simplified (B2C) invoices must be reported within 24 hours. ZATCA gives each wave at least six months' notice. Zoho Books is a ZATCA-approved Phase 2 solution. See Saudi e-invoicing.

  • Oman Fawtara

    Oman's Tax Authority is piloting e-invoicing from August 2026. Under Decision 189/2026, it becomes mandatory on 1 April 2027 for businesses with annual supplies above OMR 5 million and on 1 October 2027 for the rest, pending Gazette publication.

  • VAT rates

    Oman and UAE 5%, Saudi Arabia 15%, Bahrain 10%. Qatar and Kuwait have no VAT, so traders there need inventory and receivables control more than tax filing.

    VAT by country

  • Data location

    Business Central environments for all six GCC countries are hosted in Microsoft's UAE Azure geography, according to Microsoft's country availability list.

The stack

Solutions used on this page

Slide 1 of 7

Zoho CRM

sales reps and customer accounts.

FAQ

Frequently asked questions

Which CRM is best for a trading company?

Zoho CRM is the usual fit, because it links directly to Zoho Books and Zoho Inventory: reps see stock and customer balances, and a won deal becomes a sales order without retyping. It also handles WhatsApp and has a mobile app for reps on the road. We recommend after seeing your order flow.

How do we stay VAT and e-invoicing compliant?

Raise every invoice from your accounting system, with the right tax code per item and customer. Zoho Books files VAT reports and connects to e-invoicing: Zoho is an accredited service provider for the UAE mandate from 2027, and Zoho Books is ZATCA-approved for Saudi Phase 2. For Oman, Zoho has not published Fawtara support for Zoho Books; Fawtara needs an accredited service provider, and we keep your VAT invoicing correct in Zoho Books today.

How long does implementation take?

It depends on how many warehouses, items and legal entities you have and how clean your item master is. We agree a dated plan after a discovery session, usually going live with stock and invoicing first and adding CRM and reporting next. We start from our ready-made Zoho accelerator for trading companies, and timelines are indicative: they change with your requirements. Opening stock and balances are imported from Tally, QuickBooks or spreadsheets before you switch.

Can it integrate with WhatsApp?

Yes. Zoho CRM connects to a WhatsApp Business account, so customer orders and questions on WhatsApp are logged on the customer record, and reps reply from the CRM using approved templates. Order confirmations and payment reminders can be sent automatically by workflow rules. You need a verified Meta business account and a dedicated number; we set that up with you.

Is Zoho Inventory enough, or do we need a full ERP?

Zoho Inventory with Zoho Books is enough for most single-company traders: multi-warehouse stock, batches and expiry, purchase orders, price lists, barcodes and VAT invoicing. You need a full ERP such as Business Central when you run several legal entities, also manufacture, or have large finance and warehouse teams. We will tell you plainly which side of the line you are on.

Can you move our data from Tally?

Yes. We export your item master, customers, suppliers, opening stock and open balances from Tally, QuickBooks or Excel, clean duplicates, and import them into Zoho before go-live. Historical transactions are usually kept as a closing trial balance plus the old system in read-only mode, which keeps the new system clean. See our Zoho migration service.

Get one stock figure you can trust

Tell us your warehouses, item count and countries, and we will map the table above to a costed, dated plan.

Book a free consultation

Tell us what you are working on. A consultant replies within one working day.

What would you like to talk about?