- Services
- IT consultancy
- Dubai
- Muscat
- Doha
IT consultancy andcloud consulting
Independent advice on which platforms to run, where to host them and what they should cost, from the team that then architects and deploys them.
- 6solutions in this category
- 2007in the Middle East since
- 1,500+active cloud customers
- 350,000+users migrated since 2007
- Largeteam of certified engineers
Products on this page
Gulf Infotech's IT consultancy helps businesses across the Middle East decide what to run, where to run it, how to use AI and what it should cost. We review your users, systems, licences and plans, then recommend a mix of Zoho, Microsoft 365, Google Workspace and Azure, Huawei Cloud, Google Cloud or AWS. We have advised companies from Dubai, Muscat and Doha since 2007.
Why ask us for advice?
Partner of all three main suitesZoho Authorized Partner, Microsoft Solutions Partner for Modern Work and Google Cloud Premier Partner. We compare Zoho, Microsoft and Google side by side because we deploy all three.
Four cloudsMicrosoft Azure, Huawei Cloud, Google Cloud and AWS, so the hosting advice is not tied to one provider.
- 2007
Since 2007with 1,500+ active cloud customers and 350,000+ users migrated across the Middle East.
Offices in Dubai, Muscat (head office) and DohaSaudi Arabia, Kuwait and Bahrain are served from Dubai.
What does our IT consultancy cover?
Platform choice
Zoho Workplace, Microsoft 365 or Google Workspace for email and collaboration, judged on how your teams actually work and what you already own.
Products
Google Workspace
Microsoft 365
Cloud strategy
Which workloads suit software as a service, which suit servers on Azure, Huawei Cloud, Google Cloud or AWS, and which should stay where they are.
Architecture
The target design for identity, email, files, servers, backup and security, drawn before anything moves.
Migration roadmap
The order of moves, the risks and the cut-over dates, so the business keeps running.
Business applications
Whether Zoho Books, Zoho One or Dynamics 365 Business Central fits your finance and operations, and how it connects to what you run today.
Products
Zoho Books
Business Central
Cost and return
Current spend against the proposed setup over three years, including licences, cloud usage and support.
Platform choice
Zoho Workplace, Microsoft 365 or Google Workspace for email and collaboration, judged on how your teams actually work and what you already own.
Products
- Google Workspace
- Microsoft 365
Cloud strategy
Which workloads suit software as a service, which suit servers on Azure, Huawei Cloud, Google Cloud or AWS, and which should stay where they are.
Architecture
The target design for identity, email, files, servers, backup and security, drawn before anything moves.
Migration roadmap
The order of moves, the risks and the cut-over dates, so the business keeps running.
Business applications
Whether Zoho Books, Zoho One or Dynamics 365 Business Central fits your finance and operations, and how it connects to what you run today.
Products
- Zoho Books
- Business Central
Cost and return
Current spend against the proposed setup over three years, including licences, cloud usage and support.
What does our AI consulting cover?
AI consulting is part of the same practice: we look at how your company works, then decide with you where AI fits, on which platform and with which data. The full scope is on our AI for business page.
AI use cases mapped to business processes
we go through each department's processes, from sales and finance to HR, operations and customer service, and map where AI helps across the company.
How AI should be used across the organisation
approved tools per team, the data that may go into them, who reviews the output and how access is controlled, written up as a company AI policy.
Claude and other AI platforms
we implement Claude, Microsoft Foundry, Copilot, Gemini and Zoho's Zia agents, with licences, admin settings and connectors. See Claude for business.
Third-party applications integrated with AI
your CRM, ERP, ticketing and file systems connected to AI assistants and agents through connectors, APIs and the Model Context Protocol. See AI automation and agents.
RAG design and implementation
retrieval-augmented generation, so an AI assistant answers from your own approved documents and data and shows its sources. See AI for business.
AI training
sessions for staff and administrators, hourly, half-day or full-day. See generative AI training.
Which questions do clients bring us?
Most engagements answer one of these questions in a few working sessions. Larger programmes get a written roadmap with phases, owners and dates.
| Your question | What we look at | What you get |
|---|---|---|
| Zoho Workplace, Microsoft 365 or Google Workspace? | The apps your staff use daily, file habits, Excel and Outlook dependence, budget per user | A recommendation with plan names and the reasons |
| Our servers are ageing. Cloud or new hardware? | Server age, workloads, internet links, data location needs | A side-by-side view of replacing on site versus moving to the cloud |
| We pay three vendors for overlapping tools. What can go? | Every subscription, who uses it, renewal dates | A list of licences to keep, change or drop, timed to your renewals |
| Can we use AI tools safely? | Where your data sits, sharing settings, the AI plans you already pay for | A short plan for Claude, Copilot or Gemini, with the settings to fix first |
| We are opening an office in another country | Entity, billing, data location, local support | A setup plan for the new office on your existing platforms |
Your question: Zoho Workplace, Microsoft 365 or Google Workspace?
- What we look at
- The apps your staff use daily, file habits, Excel and Outlook dependence, budget per user
- What you get
- A recommendation with plan names and the reasons
Your question: Our servers are ageing. Cloud or new hardware?
- What we look at
- Server age, workloads, internet links, data location needs
- What you get
- A side-by-side view of replacing on site versus moving to the cloud
Your question: We pay three vendors for overlapping tools. What can go?
- What we look at
- Every subscription, who uses it, renewal dates
- What you get
- A list of licences to keep, change or drop, timed to your renewals
Your question: Can we use AI tools safely?
- What we look at
- Where your data sits, sharing settings, the AI plans you already pay for
- What you get
- A short plan for Claude, Copilot or Gemini, with the settings to fix first
Your question: We are opening an office in another country
- What we look at
- Entity, billing, data location, local support
- What you get
- A setup plan for the new office on your existing platforms
How does a consulting engagement work?
Timelines are indicative estimates, not fixed dates. They depend on the number of users and systems, how complex your current setup is and how quickly decision-makers are available.
- 01
A 30-minute call
We ask what you run today, what is not working and what has a deadline.
- 02
Requirement mapping
We agree what we will review, who we will interview and which requirements each department has.
- 03
Review
We look at your admin consoles, licence lists, server inventory and DNS with read-only access you approve and can remove.
- 04
Options
Two or three options with effort and risk for each. We say which one we would pick and why.
- 05
Roadmap
The chosen option broken into phases with dates and owners.
- 06
Proposal and delivery
We propose the solution, then architect and deploy it, or you hand the roadmap to your own team.
When is the right time to bring in an IT consultant?
Before a renewal, a hardware purchase or a deadline you cannot move. Most Microsoft 365 and Google Workspace annual plans can only be reduced at renewal, so the review has to happen weeks before that date, not after it. The same goes for a server that is running out of support, an office move, a merger or a new branch: decisions taken in a hurry usually mean paying twice.
A good moment is also when two teams want different tools. Sales wants one CRM, finance wants another and IT wants fewer logins. An outside view, with the costs written down, often settles it faster than another internal meeting.
Is the advice tied to what we sell?
We are a solution provider: we architect and deploy what we recommend, and we resell the licences. The protection for you is that we work with Zoho, Microsoft and Google, and with four cloud providers, so we have no reason to push one over the other. If the right answer is to keep your current setup and change a few settings, that is what the report says.
Every engagement ends in writing: the requirements we mapped, the options we compared, the one we recommend and why, the roadmap, and the cost of licences, cloud usage and support over the period you plan for. Deployment, migration, licences, training and support are each quoted for your requirement before work starts.
FAQ
Frequently asked questions
What does an IT consultancy do?
An IT consultancy reviews how a business uses technology and recommends what to change. At Gulf Infotech that means choosing between Zoho, Microsoft 365 and Google Workspace, deciding which servers move to which cloud, planning the migration order and setting out the cost. You get options, a recommendation and a roadmap that our team or yours can deliver.
IT consulting or cloud consulting: what is the difference?
Cloud consulting is the part of IT consulting that deals with cloud platforms: which provider, which region, which workloads and what they cost each month. IT consulting is wider and also covers email and collaboration suites, business applications, licensing, security and devices. Most companies need both answered together, because the email platform affects identity, devices and security.
Do you offer IT consultancy in Dubai?
Yes. Our UAE office is in JLT, Dubai, and we work with companies in Dubai, Abu Dhabi, Sharjah and the northern emirates, as well as Saudi Arabia, Kuwait and Bahrain. Review work runs remotely with read-only access, and workshops are held online. Our Muscat head office covers Oman and our Doha office covers Qatar.
What do we receive from an IT consulting engagement?
A written recommendation you can act on: your requirements by department, the options we compared with effort and risk for each, the option we recommend and why, a roadmap with phases, owners and dates, and the cost of licences, cloud usage and support. It applies whether the question is Microsoft 365 or Google Workspace for 40 users or a cloud roadmap for a group with several companies.
Do you offer AI consulting?
Yes. We map AI use cases to the business processes of every department, set how AI should be used across the organisation, implement Claude, Microsoft Foundry, Copilot, Gemini and Zoho's Zia agents, integrate third-party applications with AI, design and build RAG on your own documents, and train your staff.
Will you tell us to change platforms?
Only if the case for it is clear. Moving a company from one suite to another costs time, training and goodwill, so we first check whether the current platform can do the job with better settings or a different plan. When a move does make sense, the report shows the cost and effort of moving against the cost of staying.
Can you work alongside our IT team?
Yes. Many clients have an IT manager who runs daily operations and wants a second opinion or extra hands on a project. We work to your team's priorities, share our findings in writing and leave the roadmap and documentation with them, so the knowledge stays in your company.
Bring us the decision you are stuck on
Send your user count, current systems and the deadline you are working to, and we will tell you what to look at first.