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Freshworks is a customer relationship management (CRM) and customer service software company. Its products are designed to help businesses manage and improve their customer interactions and support.

Freshworks offers a range of products, including Freshdesk (a customer support platform), Freshsales (a CRM platform), and Freshservice (an IT service management platform). These products provide a variety of features such as ticketing, live chat, email management, and sales tracking.

Freshworks also offers integrations with popular business tools such as Google Workspace, Slack, and Zendesk. This allows businesses to seamlessly integrate Freshworks products with their existing systems and workflows.

Overall, Freshworks aims to provide a comprehensive and easy-to-use platform for businesses to manage and improve their customer interactions and support.

Freshworks Apps

Modern and Easy Customer and Employee Experience Software

Freshworks makes ridiculously easy-to-use marketing, sales, support and IT solutions.

Apps inside Freshworks


Freshdesk is a customer support platform that allows businesses to manage customer inquiries and issues through multiple channels, including email, phone, and social media. It includes features such as ticketing, knowledge management, and customer self-service portals.


Freshsales is a CRM platform designed to help businesses manage and track their sales leads and activities. It includes features such as lead and contact management, sales forecasting, and deal tracking.


Freshservice is an IT service management platform that helps businesses manage their IT assets, support requests, and service desk operations. It includes features such as asset management, incident management, and problem management.


Freshcaller is a cloud-based phone system that allows businesses to make and receive calls, set up call routing, and manage voicemails.


Freshchat is a messaging platform for businesses to engage with customers in real-time through chat and messaging channels. It includes features such as customer segmentation and personalized messaging.


Freshmarketer is a suite of marketing automation tools that includes features such as email marketing, website analytics, and conversion optimization. It helps businesses automate and optimize their marketing efforts.

A lot more there! Want to know how this can be benefited to your business?

Why choose Gulf Infotech, Your Cloud Partner

Over 1500 Cloud Customers

We currently have more than 1000 Cloud Customers and this number is growing at a fast pace with Gulf Infotech’s heavy focus on Cloud Solutions and its subject matter expertise.

High Customer Service

After sales support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more business and maintaining great relations with our customers.

15+ Years of Cloud Experience

Our knowledge into cloud technologies is built over 15+ years of cloud focused solution consultation & services. This makes us beautifully understand your needs.

Business Consultation

We specialize in helping you with solutions that meet your business needs that can help improve productivity by infusing processes defined by latest technologies and solutions

Cost Effective Propositions

Solutions built by Gulf Infotech delivers great value for money with optimized return on investments using cloud propositions while compared to traditional solutions.

Security Focussed

Adopting cloud solutions are not the only key in securing your organization. We deliver cloud solutions with its necessary security implementations and upkeep strategies .