- Services
- Managed security
- Dubai
- Muscat
- Doha
Managedsecurity services
We keep the security tools you already pay for configured, updated and monitored after go-live, and review with you every quarter what they caught and what needs a decision.
- 8solutions in this category
- 2007in the Middle East since
- 1,500+active cloud customers
- 350,000+users migrated since 2007
- Largeteam of certified engineers
Products on this page
Managed security from Gulf Infotech means our engineers run and monitor your security tools for you after they are deployed: endpoint protection, email security with quarantine monitoring, firewalls, Microsoft Defender alerts, and sign-in and device policies. We work remotely Sunday to Friday, 8:30 am to 6:00 pm GST, for businesses across the Middle East, quote per user and per device, and review the results with you every quarter.
Why hand your security tools to us
We architect and deploy them firstMicrosoft Defender, Bitdefender, Kaspersky, Mimecast, Proofpoint, Microsoft Intune and JumpCloud, so we know how each one should be set up.
Partners of the platforms underneathMicrosoft Solutions Partner for Modern Work and Google Cloud Premier Partner.
- 2007
Since 2007with 1,500+ active cloud customers across the Middle East.
Remote monitoring and support in English and Arabicwith offices in Dubai, Muscat and Doha.
What do we manage for you?
Endpoint protection
Policies, new devices, exclusions and alert review for Microsoft Defender, Bitdefender GravityZone or Kaspersky.
Products
Bitdefender
Microsoft Defender
Email security
Filtering policies, quarantine monitoring and releases, impersonation rules and blocked senders on Mimecast, Proofpoint or Microsoft Defender for Office 365.
Products
Proofpoint- Microsoft Defender
Domain protection
SPF, DKIM and DMARC records kept correct, with DMARC reports reviewed so spoofing of your domain is caught.
Sign-in and devices
Multi-factor sign-in, conditional access and device policies, with joiners set up and leavers' access removed.
Products
Microsoft Intune
Microsoft Defender alert monitoring
Alerts from Defender for Business, Defender for Endpoint and Defender for Office 365 reviewed and acted on during support hours.
Products
- Microsoft Defender
Firewalls
Monitoring, rule changes and VPN users on the Fortinet FortiGate firewalls we deployed.
Products
Fortinet
Microsoft 365 and Google Workspace security settings
Sharing, admin roles, alert policies and the security score, checked and tuned.
Backup checks
We confirm backups ran and test a restore, so the last line of defence works when you need it.
Endpoint protection
Policies, new devices, exclusions and alert review for Microsoft Defender, Bitdefender GravityZone or Kaspersky.
Products
- Bitdefender
- Microsoft Defender
Email security
Filtering policies, quarantine monitoring and releases, impersonation rules and blocked senders on Mimecast, Proofpoint or Microsoft Defender for Office 365.
Products
- Proofpoint
- Microsoft Defender
Domain protection
SPF, DKIM and DMARC records kept correct, with DMARC reports reviewed so spoofing of your domain is caught.
Sign-in and devices
Multi-factor sign-in, conditional access and device policies, with joiners set up and leavers' access removed.
Products
- Microsoft Intune
Microsoft Defender alert monitoring
Alerts from Defender for Business, Defender for Endpoint and Defender for Office 365 reviewed and acted on during support hours.
Products
- Microsoft Defender
Firewalls
Monitoring, rule changes and VPN users on the Fortinet FortiGate firewalls we deployed.
Products
- Fortinet
Microsoft 365 and Google Workspace security settings
Sharing, admin roles, alert policies and the security score, checked and tuned.
Backup checks
We confirm backups ran and test a restore, so the last line of defence works when you need it.
Who watches what, and when?
The security products themselves keep blocking threats around the clock; our team reviews and acts on what they report Sunday to Friday, 8:30 am to 6:00 pm GST, and the proposal says exactly what is covered.
| Area | Typical tools | What we do | When |
|---|---|---|---|
| Laptops, desktops and servers | Microsoft Defender, Bitdefender, Kaspersky | Policies, onboarding, alert review, quarantine actions | Sunday to Friday, 8:30 am to 6:00 pm GST |
| Mimecast, Proofpoint, Defender for Office 365 | Policy changes, quarantine monitoring and requests, phishing reports | Sunday to Friday, 8:30 am to 6:00 pm GST | |
| Domain | DMARC reporting with dmarcian | Record changes and report review | Sunday to Friday, 8:30 am to 6:00 pm GST, and in the quarterly review |
| Identity and devices | Microsoft Entra ID, Intune, JumpCloud, Google Admin | Sign-in policies, joiners and leavers, device compliance | Sunday to Friday, 8:30 am to 6:00 pm GST |
| Firewalls we deployed | Fortinet FortiGate | Monitoring, rule and VPN user changes | Sunday to Friday, 8:30 am to 6:00 pm GST |
Area: Laptops, desktops and servers
- Typical tools
- Microsoft Defender, Bitdefender, Kaspersky
- What we do
- Policies, onboarding, alert review, quarantine actions
- When
- Sunday to Friday, 8:30 am to 6:00 pm GST
Area: Email
- Typical tools
- Mimecast, Proofpoint, Defender for Office 365
- What we do
- Policy changes, quarantine monitoring and requests, phishing reports
- When
- Sunday to Friday, 8:30 am to 6:00 pm GST
Area: Domain
- Typical tools
- DMARC reporting with dmarcian
- What we do
- Record changes and report review
- When
- Sunday to Friday, 8:30 am to 6:00 pm GST, and in the quarterly review
Area: Identity and devices
- Typical tools
- Microsoft Entra ID, Intune, JumpCloud, Google Admin
- What we do
- Sign-in policies, joiners and leavers, device compliance
- When
- Sunday to Friday, 8:30 am to 6:00 pm GST
Area: Firewalls we deployed
- Typical tools
- Fortinet FortiGate
- What we do
- Monitoring, rule and VPN user changes
- When
- Sunday to Friday, 8:30 am to 6:00 pm GST
How is this different from a SOC?
A security operations centre has analysts watching logs on every shift, day and night. Our managed security service is the daily running of your security tools: keeping policies right, reviewing alerts, acting on them and making changes when people join, leave or move. For most companies with 20 to 500 users, the bigger risk is not a missed alert at 3 am but a laptop that was never protected, an admin account without multi-factor sign-in or a domain anyone can spoof. That is the work we take off your hands.
How do we take over your security tools?
- 01
Security assessment
A free check of what is publicly visible, or a paid review of your security settings, endpoint coverage, email protection and backups, with a report that ranks the gaps by risk.
- 02
Access
You grant named admin access. For Microsoft 365 we use granular delegated admin privileges (GDAP), so we get only the roles you approve, for a set period.
- 03
Clean-up
We fix the high-risk gaps first, such as unprotected devices, missing multi-factor sign-in and weak email policies.
- 04
Run
We review alerts, apply policy changes and handle requests through our support desk.
- 05
Quarterly review
Every quarter we go through what was blocked, what needed action and what we changed, and agree the next priorities with you.
How is managed security quoted?
Managed security is quoted per user and per device, after the assessment, once we know how many users and devices are in scope and which tools you run: endpoint, email security, firewall and Defender alert monitoring, alone or together. The security product licences are a separate component, as are deployment, migration and training such as phishing simulation and awareness sessions. We also manage tools you bought elsewhere, once we have checked their version and licence status.
FAQ
Frequently asked questions
What are managed security services?
Managed security services are an outside team running your security tools for you: keeping endpoint protection, email security and sign-in policies configured and updated, reviewing alerts and acting on them, and making changes when people join or leave. At Gulf Infotech that covers endpoint protection, email security with quarantine monitoring, firewalls and Microsoft Defender alerts, on Microsoft Defender, Bitdefender, Kaspersky, Mimecast, Proofpoint, Fortinet, Intune and JumpCloud, with a quarterly review.
What hours does managed security cover?
Our team works Sunday to Friday, 8:30 am to 6:00 pm GST. The security products block threats around the clock on their own; we review their alerts, act on them and keep the policies right during support hours. Every proposal states exactly what is covered and when.
Can you manage security tools we bought elsewhere?
Usually, yes. We first check the product version, the licence status and admin access, then take over management from an agreed date. If a tool is close to the end of its support, or overlaps with security you already pay for in Microsoft 365 or Google Workspace, we tell you before you renew it.
How is managed security priced?
It is quoted per user and per device after a security assessment, once we know the number of users and devices and which tools you run. Licences for the security products are a separate component, as are deployment, migration and training. Services are quoted rather than listed, because the scope differs from one company to the next.
What reporting do we receive?
A quarterly review with a short report in plain language: what the tools blocked, which alerts needed action and what we did, the changes we made, devices or users that fell out of policy, and what we recommend next. We agree the priorities for the next three months with you.
Find out where your security gaps are
Start with a free security check and report, then decide which tools you want us to run.