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Mimecast · Email archiving · architected and deployed from Dubai, Muscat and Doha

Mimecast emailarchiving

A separate, searchable copy of every email, kept for as long as your policy says, so audits, disputes and departing staff stop being a problem for IT.

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Why archive with us

  • Since 2007

    in the Middle East, 1,500+ active cloud customers, offices in Dubai, Muscat and Doha.

  • We architect and deploy Mimecast

    to your requirement, and also configure Google Vault and Microsoft 365 retention, so we tell you when the built-in tools are enough.

  • Microsoft Solutions Partner for Modern Work

    we set up the journaling and connectors on Microsoft 365 or Google Workspace as well as the archive.

  • English and Arabic

    support.

In short

Mimecast email archiving keeps a tamper-resistant copy of your organisation's email, and file data if you choose, in Mimecast's cloud, with retention policies, legal hold and fast search for users and investigators.

Gulf Infotech, serving businesses across the Middle East since 2007, architects, deploys and supports Mimecast archiving for Microsoft 365, Google Workspace and on-premise email.

What is Mimecast archiving and who needs it?

Mimecast's cloud archive stores a copy of every message sent and received, outside your mailboxes. Mimecast describes it as tamper-resistant, and every search and message view is logged. Mimecast keeps each message in three locations across geographically separate data centres.

It suits organisations that:

  • must keep email for a set number of years for auditors, regulators or contracts;
  • face disputes or investigations and need to put mail on legal hold quickly;
  • want to reduce mailbox sizes without losing old mail;
  • are leaving a server, or moving between Microsoft 365 and Google Workspace, and want the history in one place;
  • lose staff regularly and need their email kept after the account is removed;
  • need Microsoft Teams, Zoom or Slack conversations kept alongside email.

Can Mimecast archive Microsoft Teams chats?

Yes. Mimecast Cloud Archive preserves Microsoft Teams data with Archive for MS Teams, and Mimecast also archives Zoom and Slack, capturing video, voice, chat and shared content from these collaboration platforms. Teams conversations then sit in the same searchable archive as email, under the same retention policies and legal hold. We set up the Teams connection with your Microsoft 365 admin and agree the retention periods with your legal or compliance owner.

Mimecast archive or the archive built into your mail platform?

Takeaway: if you run one platform and only need retention, Vault or Microsoft 365 retention is often enough. Mimecast earns its cost when you want an independent copy, mixed platforms or user self-service.

  • Where data is kept

    Mimecast archive
    Separate Mimecast cloud, three copies
    Google Vault (Workspace Business Plus)
    Inside your Google Workspace tenant
    Microsoft 365 retention
    Inside your Microsoft 365 tenant
  • Separate from your mail tenant

    Mimecast archive
    Yes
    Google Vault (Workspace Business Plus)
    No
    Microsoft 365 retention
    No
  • Works across mixed platforms

    Mimecast archive
    Microsoft 365, Google Workspace, on-premise email; Teams, Zoom and Slack chats
    Google Vault (Workspace Business Plus)
    Google Workspace only
    Microsoft 365 retention
    Microsoft 365 only
  • Legal hold and eDiscovery

    Mimecast archive
    Yes, with case management and export
    Google Vault (Workspace Business Plus)
    Yes
    Microsoft 365 retention
    Depends on plan
  • End-user search of old mail

    Mimecast archive
    Outlook archive, desktop and mobile apps
    Google Vault (Workspace Business Plus)
    Admin and investigator tool
    Microsoft 365 retention
    In Outlook, within the mailbox
  • Extra cost

    Mimecast archive
    Per user
    Google Vault (Workspace Business Plus)
    Included in Business Plus
    Microsoft 365 retention
    Depends on plan

What do we deliver?

  1. 01Retention design

    how long each type of mail is kept, by organisation, group or mailbox, agreed with your legal or compliance owner.

  2. 02Connection

    mail routing set up on your platform so every message reaches the archive.

  3. 03Legacy import

    older mail brought in through Mimecast's legacy archive ingestion, so history sits in one place; the import is charged separately.

  4. 04Access

    roles for investigators and admins, and user search through Outlook and the Mimecast apps.

  5. 05Legal hold and cases

    training for whoever runs searches, holds and exports.

  6. 06Support

    retention changes, new users and leavers, and escalation to Mimecast.

How much does Mimecast archiving cost?

Mimecast prices archiving per user, not by email volume, so a heavy-mail team costs the same per head as a light one. The price depends on user count, retention period and whether archiving is bought alone or with Mimecast email security. We quote in OMR, AED or QAR (USD for Saudi Arabia, Kuwait and Bahrain), excluding VAT (Oman and UAE 5%, Saudi Arabia 15%, Bahrain 10%, Qatar and Kuwait none). Importing old email into the archive is charged separately. If you are on Google Workspace Business Plus, compare against Vault first, which is already included.

Get an archiving quote

Tell us your user count, mail platform and how many years you need to keep email, and we will recommend Mimecast or a built-in option and send a quote.

Frequently asked questions

How long does Mimecast retain email?

Mimecast keeps email for as long as your retention policy says, and the period is part of what you license. Administrators set retention at organisation, group, mailbox or retention-folder level, so finance mail can be kept longer than general mail. We agree the periods with your legal or compliance owner before the archive goes live.

Does archiving help with compliance?

Yes, as evidence. A tamper-resistant archive with logged access, legal hold and eDiscovery shows auditors and courts that email was preserved and not altered. Retention cuts both ways: keeping personal data longer than you need it is a risk too, so set periods you can justify rather than keeping everything forever. Your legal or compliance team owns those periods.

Can users search the archive?

Yes. Users can search their own archived mail from Outlook, and Mimecast also offers desktop and mobile apps for archive search, so they do not need IT to find an old message. Administrators and investigators get a global search across the organisation, with every search and message view logged. Access is controlled by role.

Can you import old PST files?

Yes, through Mimecast's legacy archive ingestion, which brings historical email into the same archive as current mail. We collect the old data, prepare it and work with Mimecast on the import. The import is charged separately from the archive licence. Large imports are planned in batches so the archive stays searchable throughout.

Is Google Vault or Microsoft 365 retention enough?

Often, yes. If you run one platform and need retention and legal hold, Google Vault in Business Plus or Microsoft 365 retention can be enough at no extra cost. Mimecast adds an independent copy outside your tenant, one archive across mixed platforms, continuity options and user self-service search. We compare both before you buy.

Is Mimecast archiving priced per user or by storage?

Per user. Mimecast prices its archive by the number of employees, not by the volume of email stored, so a team that sends and keeps a lot of mail costs the same per head as a light one. The price varies with user count, retention period and whether you also buy Mimecast email security. We quote in your local currency, excluding VAT.

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