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DRaaS · Azure Site Recovery · Acronis Disaster Recovery

Disaster recovery as a service

We keep a standby copy of your critical servers in the cloud, write the runbook to switch over, and test it with you, so a ransomware attack or a dead server room costs hours, not weeks.

Why Gulf Infotech

Why businesses across the Middle East plan disaster recovery with us

  • Vendor-neutral

    we work with Microsoft Azure, Acronis and Veeam, so the DR design follows your servers and rules.

  • Since 2007

    with 1,500+ active cloud customers across the Middle East.

  • Offices in Muscat (head office), Dubai and Doha

    with local billing; setup, testing and support are delivered remotely, in English and Arabic.

  • 350,000+ users migrated

DR platforms we set up

  • Microsoft Azure
  • Azure Site Recovery
  • Acronis
  • Acronis Disaster Recovery

Disaster recovery · start here

Disaster recovery as a service (DRaaS) keeps replicated copies of your servers in a cloud data centre, ready to start if your main site fails. Gulf Infotech, serving businesses across the Middle East since 2007 from Dubai, Muscat and Doha, sets up DRaaS on Azure Site Recovery, including the UAE and Qatar regions, and on Acronis Disaster Recovery, then tests failover with you.

Disaster recovery · At a glance

What does DRaaS protect, and on which platform?

DRaaS protects the servers the business cannot run without: ERP and accounting, file servers, line-of-business databases, domain controllers and key web apps. Laptops and Microsoft 365 or Google Workspace data are covered by backup instead.

Azure Site RecoveryAcronis Disaster RecoveryVeeam replication to a second site
What it replicatesAzure VMs, VMware and Hyper-V VMs, Windows and Linux physical serversPhysical servers, VMware and Hyper-V VMs, cloud VMsVMware, Hyper-V and other VMs to your own standby hardware
How oftenContinuous for Azure and VMware VMs; as low as every 30 seconds for Hyper-VBased on backups and RPO thresholds you setBased on the replication schedule
Where the standby runsAzure regions, including UAE North (Dubai) and Qatar Central (Doha)Acronis cloud data centres; Acronis opened one in Abu Dhabi in April 2024Your second office, rack or partner data centre
FailoverRecovery plans that start servers in order, then fail backRunbooks with ordered steps and checks; VPN to the recovery siteFailover to replicas, Instant Recovery from backups
TestingDR drills without stopping replicationIsolated test failovers, schedulable weekly or monthlyTest in an isolated virtual lab
FitsCompanies on Azure or planning to move thereCompanies already on Acronis backupFirms with their own second site
  • What it replicates

    Azure Site Recovery
    Azure VMs, VMware and Hyper-V VMs, Windows and Linux physical servers
    Acronis Disaster Recovery
    Physical servers, VMware and Hyper-V VMs, cloud VMs
    Veeam replication to a second site
    VMware, Hyper-V and other VMs to your own standby hardware
  • How often

    Azure Site Recovery
    Continuous for Azure and VMware VMs; as low as every 30 seconds for Hyper-V
    Acronis Disaster Recovery
    Based on backups and RPO thresholds you set
    Veeam replication to a second site
    Based on the replication schedule
  • Where the standby runs

    Azure Site Recovery
    Azure regions, including UAE North (Dubai) and Qatar Central (Doha)
    Acronis Disaster Recovery
    Acronis cloud data centres; Acronis opened one in Abu Dhabi in April 2024
    Veeam replication to a second site
    Your second office, rack or partner data centre
  • Failover

    Azure Site Recovery
    Recovery plans that start servers in order, then fail back
    Acronis Disaster Recovery
    Runbooks with ordered steps and checks; VPN to the recovery site
    Veeam replication to a second site
    Failover to replicas, Instant Recovery from backups
  • Testing

    Azure Site Recovery
    DR drills without stopping replication
    Acronis Disaster Recovery
    Isolated test failovers, schedulable weekly or monthly
    Veeam replication to a second site
    Test in an isolated virtual lab
  • Fits

    Azure Site Recovery
    Companies on Azure or planning to move there
    Acronis Disaster Recovery
    Companies already on Acronis backup
    Veeam replication to a second site
    Firms with their own second site

Capabilities from Microsoft, Acronis and Veeam documentation, October 2026.

Disaster recovery · Explained

What RPO and RTO can DRaaS give you?

DRaaS can bring RPO down to minutes or less and RTO to minutes or hours, depending on the platform and how well the runbook is tested. RPO is how much data you can afford to lose; RTO is how long a system can be down. Azure Site Recovery replicates continuously for Azure and VMware VMs, so RPO is usually measured in minutes. Acronis DR follows your backup schedule. Neither vendor guarantees an RTO; Acronis says timing depends on the tested configuration. We agree RPO and RTO per server with you and record them in the DR plan. For backup retention and the 3-2-1 rule, see backup and disaster recovery.

Disaster recovery · Explained

Where is the DR copy stored? Can it stay in-country?

In the UAE and Qatar, yes: Azure has UAE North in Dubai and Qatar Central in Doha, and Acronis runs a data centre in Abu Dhabi, where we can place your Acronis standby copies. UAE Central in Abu Dhabi is a restricted Azure region that Microsoft opens on request for scenarios such as disaster recovery. Oman, Saudi Arabia, Kuwait and Bahrain have no Azure region today, so companies there either replicate to a UAE or Qatar region or keep the standby copy on their own hardware in a second location. If a regulator requires data to stay in your country, see in-country cloud hosting and data residency.

Step by step

How do you know the DR plan will work?

You test it. An untested DR plan is a guess. Our routine:

  1. Agree targets

    RPO and RTO per server, and the order servers must start in.

  2. Write the runbook

    who declares a disaster, failover steps, DNS and network changes, how users connect, and how to fail back.

  3. Test failover

    start the standby servers in an isolated network, check that applications open and data is current, then shut them down without touching production.

  4. Record results

    actual recovery time, issues found and fixes.

  5. Repeat

    on a schedule you agree, and after any major change such as a new ERP version.

Disaster recovery · Explained

Is DRaaS protected against ransomware?

DRaaS helps, but replication alone is not enough. If ransomware encrypts a server, continuous replication can copy the damage within minutes. You need older recovery points to fail over to, plus backup copies that cannot be changed or deleted. We pair DR with immutable backups, such as Acronis immutable storage or a Veeam hardened Linux repository, and keep DR admin accounts separate from your normal domain admins. See server and VM backup.

Disaster recovery · Licensing and pricing

How is DRaaS priced?

DRaaS is priced on three things: the number of servers protected, the storage their replicas and recovery points use, and the compute that runs when you fail over or test. We quote per customer after sizing.

  • Protection licence

    What drives it
    Number of servers or VMs replicated
  • Storage

    What drives it
    Size of the servers, number of recovery points, retention
  • Standby compute

    What drives it
    Charged mainly while servers run during a test or real failover
  • Network

    What drives it
    VPN, public IP addresses, bandwidth
  • Services

    What drives it
    Setup, runbook, scheduled tests, monitoring
  • Not sure which plan fits?

    Tell us your team size and how you work, and we will recommend a plan and quote it in your currency.

Prices as of October 2026 · quoted per customer · exclude VAT where it applies (Oman and UAE 5%, Saudi Arabia 15%, Bahrain 10%, Qatar and Kuwait none).

Licences are one component: deployment and security configuration, migration, training and support are separate, paid components, quoted for your requirement.

Disaster recovery · FAQs

Frequently asked questions

How much does it cost?

DRaaS cost depends on how many servers you protect, how much storage their replicas use and how long standby servers run during tests and real failovers. Compute is charged mainly while the standby servers are running, so a quiet month costs far less than a disaster month. We size your servers, agree RPO and RTO, and quote per customer, excluding VAT.

Where is the backup stored?

The DR copy sits in a cloud data centre you choose. In the UAE and Qatar, Azure regions in Dubai and Doha and the Acronis data centre in Abu Dhabi keep it in-country. Oman, Saudi Arabia, Kuwait and Bahrain have no Azure region today, so companies there replicate to the UAE or Qatar, or to their own second site when regulations require in-country storage.

How fast can we restore?

With a tested runbook, critical servers typically restart in the cloud within minutes to a few hours of declaring a disaster. Azure Site Recovery replicates continuously for Azure and VMware VMs, so very little data is lost. Neither Microsoft nor Acronis guarantees a recovery time; it depends on server size, network changes and testing. We measure your actual RTO in each test.

Is it protected against ransomware?

Partly. Replication can copy encrypted data to the standby site within minutes, so DRaaS must be paired with older recovery points and immutable backups that attackers cannot delete. We keep at least one copy that cannot be changed for a set period, separate DR admin accounts from your domain admins, and restore from a clean point identified before failover.

What is the difference between backup and DRaaS?

Backup keeps copies of data so you can restore files or rebuild a server, which can take hours or days. DRaaS keeps a ready-to-start replica of the server in a cloud data centre with a written failover plan, so the business can run from there within minutes or hours. Most companies need backup for everything and DRaaS for a few critical servers.

Do we need a DR site if we are already in the cloud?

Usually yes, for critical systems. A cloud region can have an outage, and ransomware or a bad admin action affects cloud servers too. Azure Site Recovery can replicate Azure VMs from one region to another, for example from UAE North to another region you choose. We weigh the cost against how long you can be without each system.

Find out how long you would be down today

Tell us which servers run your business. We will map your current recovery time and propose a DR design and test plan.

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