Using AI with Google Workspace

This was Gulf Infotech's first webinar on generative AI inside Google Workspace. Yahya Zakir Sait introduced Duet AI, Google's AI assistant for Workspace at the time, which Google renamed Gemini for Google Workspace in February 2024.

After an overview of what Duet AI was designed to do, the session took three everyday tasks. In Gmail, it drafted emails from a short prompt and adjusted tone and length. In Sheets, it helped organise data into tables and plans. In Docs, it generated first drafts of content that the writer then edited. The emphasis was on the assistant producing a starting point, not a finished document.

The takeaway from 2023 still applies: AI pays off fastest on writing and organising work that people repeat daily. Teams in the Gulf that set simple rules early, such as reviewing every AI draft before it goes to a customer, adopted these tools with fewer surprises.