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Zoho SalesIQ, Live Chat Software

Zoho SalesIQ is a Hassle free live chat software re-imagined for business growth. Start proactive online live chat with your website visitors and provide live customer support. Increase the ROI on your content, SEO, AdWords’ and email marketing efforts.

In simple, Online live chat, website visitor tracking software and analytics rolled into one platform called as Zoho SalesIQ.

Live chat. Analytics. Visitor scoring.

Live Chat Functionalities for Business Growth

1

Track and Engage Visitors

Track visitor's digital footprint. Identify new vs. returning visitors and construct personalized chats. Understand how visitor's navigate in real time and engage them with proactive conversations.
2

Engagement with Zoho CRM

Never miss an opportunity to interact with your prospects. Convert your CRM data into actionable leads. Identify prospects, track their movement in your site and provide targeted attention.
3

Real Time Live Chat

Live chat for website increases your sales and improve customer service by real time traffic monitoring. Send customized messages to prospects and customers on the go.
4

Lead Scoring

Identify hot, warm and cold prospects for your business on your website. Focus on prospects, get targeted visibility and convert them into proactive customers.
5

Smart Triggers

Approach website visitors with personalized engagement. Initiate automatic intelligent triggers when prospects visit your website, share relevant content and help them make their purchase decision.
6

Actionable Analytics

Refine the website experience of your customers with data from reports and visitor feedback. Spot customer support deficiencies and improve agent performance.

Why choose Gulf Infotech, Your Cloud Partner

Over 1500 Cloud Customers

We currently have more than 1000 Cloud Customers and this number is growing at a fast pace with Gulf Infotech’s heavy focus on Cloud Solutions and its subject matter expertise.

High Customer Service

After sales support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more business and maintaining great relations with our customers.

15+ Years of Cloud Experience

Our knowledge into cloud technologies is built over 15+ years of cloud focused solution consultation & services. This makes us beautifully understand your needs.

Business Consultation

We specialize in helping you with solutions that meet your business needs that can help improve productivity by infusing processes defined by latest technologies and solutions

Cost Effective Propositions

Solutions built by Gulf Infotech delivers great value for money with optimized return on investments using cloud propositions while compared to traditional solutions.

Security Focussed

Adopting cloud solutions are not the only key in securing your organization. We deliver cloud solutions with its necessary security implementations and upkeep strategies .

Convert Website Visitors to Business with Live Chat

With Gulf Infotech’s Zoho SalesIQ Specialization, you may started now to connect with real time visitors of yur website. We are Trained  Partners & Solutions Providers with Zoho for delivering their Services/Solutions using the Processes we have built over the last 10 years of Delivering Cloud Solutions to our Customers.

Our Implementation Strategy includes Training of the End Users on Zoho along with the Admin Console Training for the Administrators of the Company so that Users can make full use of the Solution that they are going to use.

We have a Dedicated Support Team who provides After Sales Services like Support & Configuration Guidance on the Products/Services Subscribed by our Customers. All our Zoho SalesIQ Consultants & Engineers are Trained by Zoho which gives us the edge in understanding Customer Requirements and aligning the Solution with the Business Needs.

Gulf Infotech believes in maintaining strong and long lasting relationships with its Customers and currently has over 500 Cloud Customers across UAE, Oman, Bahrain, Kuwait & Qatar.

FAQ

Who uses Zoho SalesIQ?

1. Sales teams: who would want to talk to logged out website/app visitors and to answer their questions and convert them as customers.

2. Product management teams: use to get product feedback and insight into how users engage on their website/app.

3. Marketing teams: who want to send targeted messages to the right users at the right time based on their behavior on the site/app.

4. Support teams: who are in need of a smarter solution than email to provide better support with messages and calls to their customers.

5. Customer success teams: that want a simple report that provides operator data and stats to gauge the performance of the customer support executives.

Can I use single SalesIQ code in multiple domains?

Yes! You can add SalesIQ to as many sites as you want, and manage chats from one account. However, we recommend you to generate different live chat code for each website, to avoid spammers. Since they might use your live chat code on their website to increase the chat volume on your site artificially.

Do I have to be online all the time?

You can be online and offline when it’s convenient for you. If you’re offline – maybe your business is closed for the day, or all of your operators are at their limit for concurrent chats – you can have the SalesIQ chat widget to collect the visitor info and message, and you can also get back to the visitor later; or you can hide the chat widget from the website.

You can also make your Zobot assist your website visitors when your other operators are busy or even after your business hours.

Is it possible to hide the chat widget on certain pages?

Yes, it is possible to hide chat widgets on specific pages. SalesIQ code should be embedded in all the pages manually, so you can exclude the pages you want to hide the chat widget. If you wish to track the visitors visiting the page, then use the tracking only code.

Does SalesIQ support Audio call?

Yes, we do support audio calls to assist the website visitors.

How do I get access to all the features?

Please contact Gulf Infotech.

Get your Website Linked to SalesIQ & Chat with your Visitors