Spiraldesk is a helpdesk software, that lets you centralize & organize your support operations and agent statistics across multiple companies. Spiraldesk gives a clear visibility of what customers communicate across all companies and how effectively they are served, by creating a customer service process.
The 4-Tier end to end white labelled helpdesk
Centralized Ticketing System
Why choose Gulf Infotech, Your Cloud Partner
Over 1500 Cloud Customers
We currently have more than 1000 Cloud Customers and this number is growing at a fast pace with Gulf Infotech’s heavy focus on Cloud Solutions and its subject matter expertise.
High Customer Service
After sales support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more business and maintaining great relations with our customers.
15+ Years of Cloud Experience
Our knowledge into cloud technologies is built over 15+ years of cloud focused solution consultation & services. This makes us beautifully understand your needs.
We specialize in helping you with solutions that meet your business needs that can help improve productivity by infusing processes defined by latest technologies and solutions
Cost Effective Propositions
Solutions built by Gulf Infotech delivers great value for money with optimized return on investments using cloud propositions while compared to traditional solutions.
Adopting cloud solutions are not the only key in securing your organization. We deliver cloud solutions with its necessary security implementations and upkeep strategies .
Centralize Issues & Achieve Fast Resolutions
With Gulf Infotech’s Spiraldesk Specialization, you will be able to switch to Single Support Platform. We are Trained Partners & Solutions Providers with Spiraldesk for delivering their Services/Solutions using the Processes we have built over the last 10 years of Delivering Cloud Solutions to our Customers.
Our Implementation Strategy includes Training of the End Users on Spiraldesk along with the Admin Console Training for the Administrators of the Company so that Users can make full use of the Solution that they are going to use.
We have a Dedicated Support Team who provides After Sales Services like Support & Configuration Guidance on the Products/Services Subscribed by our Customers. All our Spiraldesk Consultants & Engineers are Trained by Spiraldesk which gives us the edge in understanding Customer Requirements and aligning the Solution with the Business Needs.
Gulf Infotech believes in maintaining strong and long lasting relationships with its Customers and currently has over 500 Cloud Customers across UAE, Oman, Bahrain, Kuwait & Qatar.