Zoho SalesIQ is a Hassle free live chat software re-imagined for business growth. Start proactive online live chat with your website visitors and provide live customer support. Increase the ROI on your content, SEO, AdWords’ and email marketing efforts.
In simple, Online live chat, website visitor tracking software and analytics rolled into one platform called as Zoho SalesIQ.
We currently have more than 1000 Cloud Customers and this number is growing at a fast pace with Gulf Infotech’s heavy focus on Cloud Solutions and its subject matter expertise.
After sales support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more business and maintaining great relations with our customers.
Our knowledge into cloud technologies is built over 15+ years of cloud focused solution consultation & services. This makes us beautifully understand your needs.
We specialize in helping you with solutions that meet your business needs that can help improve productivity by infusing processes defined by latest technologies and solutions
Solutions built by Gulf Infotech delivers great value for money with optimized return on investments using cloud propositions while compared to traditional solutions.
Adopting cloud solutions are not the only key in securing your organization. We deliver cloud solutions with its necessary security implementations and upkeep strategies .
With Gulf Infotech’s Zoho SalesIQ Specialization, you may started now to connect with real time visitors of yur website. We are Trained Partners & Solutions Providers with Zoho for delivering their Services/Solutions using the Processes we have built over the last 10 years of Delivering Cloud Solutions to our Customers.
Our Implementation Strategy includes Training of the End Users on Zoho along with the Admin Console Training for the Administrators of the Company so that Users can make full use of the Solution that they are going to use.
We have a Dedicated Support Team who provides After Sales Services like Support & Configuration Guidance on the Products/Services Subscribed by our Customers. All our Zoho SalesIQ Consultants & Engineers are Trained by Zoho which gives us the edge in understanding Customer Requirements and aligning the Solution with the Business Needs.
Gulf Infotech believes in maintaining strong and long lasting relationships with its Customers and currently has over 500 Cloud Customers across UAE, Oman, Bahrain, Kuwait & Qatar.
1. Sales teams: who would want to talk to logged out website/app visitors and to answer their questions and convert them as customers.
2. Product management teams: use to get product feedback and insight into how users engage on their website/app.
3. Marketing teams: who want to send targeted messages to the right users at the right time based on their behavior on the site/app.
4. Support teams: who are in need of a smarter solution than email to provide better support with messages and calls to their customers.
5. Customer success teams: that want a simple report that provides operator data and stats to gauge the performance of the customer support executives.
Yes! You can add SalesIQ to as many sites as you want, and manage chats from one account. However, we recommend you to generate different live chat code for each website, to avoid spammers. Since they might use your live chat code on their website to increase the chat volume on your site artificially.
You can be online and offline when it’s convenient for you. If you’re offline – maybe your business is closed for the day, or all of your operators are at their limit for concurrent chats – you can have the SalesIQ chat widget to collect the visitor info and message, and you can also get back to the visitor later; or you can hide the chat widget from the website.
You can also make your Zobot assist your website visitors when your other operators are busy or even after your business hours.
Yes, it is possible to hide chat widgets on specific pages. SalesIQ code should be embedded in all the pages manually, so you can exclude the pages you want to hide the chat widget. If you wish to track the visitors visiting the page, then use the tracking only code.
Yes, we do support audio calls to assist the website visitors.
Please contact Gulf Infotech.
